Name: Hilltop Accommodation Catlins
Address: 77 Tahakopa Valley Rd, Papatowai 9586, New Zealand, NZ
Telephone: +64 3-415 8028

Hilltop Accommodation Catlins is a lodging, located at 77 Tahakopa Valley Rd, Papatowai 9586, New Zealand. They can be contacted via phone at +64 3-415 8028 for more detailed information.

Location :

77 Tahakopa Valley Rd, Papatowai 9586

Contacts :

Added by Jopie, at 13 December 2016

Monday 10:30 AM – 9:30 PM
Tuesday 10:30 AM – 9:30 PM
Wednesday 10:30 AM – 9:30 PM
Thursday 10:30 AM – 9:30 PM
Friday 10:30 AM – 9:30 PM
Saturday 10:30 AM – 9:30 PM
Sunday 10:30 AM – 9:30 PM

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HC Shen

23 July 2017

We did not stay at Hilltop Accommodation Catlins because our flight was canceled due to the south island stormy weather condition on 11/12 July. As a result, we have to cancel our travel to South Island. I phoned the Hilltop Accommodation Catlins at around 8 in the morning on 13 July, but no one answered, so I emailed instead. I waited and no response so I phoned them again. This time, the manager at the Hotel said the owner of the hotel will contact me in response to the cancellation request.
They DIDN'T. Since then, I did not get any single phone call or email, and not even a text message.

They did NOT contact me to ask for a evident to support a refund as they claimed in their response below.

I am really disappointed about their attitude in dealing with any customer request. Whether the booking is able to cancel or not, the hotel should respond in a professional manner, NOT ignore their customer.
If I have any chance to travel to Catlins next time, I will certainly avoid booking this place.
Franek GrumpyBean

22 July 2017

Inflexible and driven by just getting the money i. Weather wrecked our plans and we needed to cancel the trip. Though we called them a week in advance of our stay to cancel we were still charged. The guy on the phone was making lots of excuses and the manager never got back to us as promised. Better book somewhere else and let good people make money next time.
Maria Noonan

20 July 2017

Beautiful, warm and spacious home on a hilltop looking out to a beautiful land and seascape.
Barry Doe

20 December 2016

This was a fantastic place to stay, if you book either of the houses (top or bottom) for yourself. The top house was excellent, with fantastic views, and with everything you could want either in the homestead or inside the attached garage (barbecue, laundry, pool table!) Self check-in is easy, but the top house acts as 'reception', so you may need to allow people in to call the manager.