I recently purchased a jacket and a mid-layer from Earth Sea Sky's Wellington Pop Up Shop, and I'm absolutely thrilled with my experience. The garments offer unmatched quality, with thoughtful design that clearly caters to the demands of outdoor enthusiasts. From wind-resistance to breathability, these pieces truly exceed my expectations. But what I was super impressed with was their exceptional customer service. Jane provided great advice on the technical aspects of my jacket (Turbo Guide), and even though I wasn't sure it was for me, she gave me her email and mobile in case I wanted to proceed later on. Once I pressed 'go', she quickly ordered in my size and I was wearing it pretty much the next working day! Her passion for the brand matched with the overall quality of the products, made shopping with ESS a delight. Seriously- I can't recommend them highly enough.
Super swell product, competitive in price with other high end brands, only they're nz made! Easy to work with and they have on site repair facilities if needed
So so happy with the customer service. I brought from the Earth Sea Sky website and spoke to Mike on the phone when exchanging an item, he was great and even used a different shipping package to their usual branded one, so that the person I was buying for wouldn’t see (a secret santa). Thank you! 🙏😊
Earth Sea Sky - great clothing. I use it at work - really high quality, durable and professional looking. I also have some T-shirts for personal use, again excellent quality.
Service at the Christchurch store is excellent and Mike was extremely helpful.
Highly recommend their clothing for performance, durability and value.
Visited their pop-up store in Wellington and brought some clothes. The lady at the store was very kind and helpful, and I was impressed with her knowledge in their products (and tramping in general)! Very happy with my purchase although I wish there were more crew neck tops for women. Hope their merino quality remains superior unlike what happened to other brands when their business grew very big.
Amazing products and fantastic customer service!
Love my new Earth Sea Sky Jacket, replaced my old jacket which lasted my for six years.