• Delete
  • Edit

About

Black Sugar Grill is a restaurant, located at 1 Atkin Ave, Auckland 1071, New Zealand. They can be contacted via phone at +64 9-528 4551 for more detailed information.

Location :
1 Atkin Ave, Auckland 1071
Contacts :

Added by Jopie, at 07 November 2016

Add missing information

Add email
Add business description
Add website
Add Social Media
Add Products and Services

5 Reviews

  • Anonymous
    15 May 2017

    Booked online, received confirmation email, turned up Sunday evening (with family for a 40th birthday celebration) and the restaurant is closed. Note on the door said they were supposed to be open. Think they must have closed - if that is the case clowns should have turned off their online reservation system and removed their website!!

    response / report this review
  • Anonymous
    29 April 2017

    Went to dinner last night using a grabone voucher. Not gonna lie, it was pricey compared to the other 3 course meals on grabone, so I was looking forward to it. Turned up, atmosphere was lovely. Ordered our food only to be told the main component of my entree wasn't available. I could live with that. We also ordered garlic bread to have with our entree. It took about an hour to receive our entree, only for half of it to be missing-no sight of garlic bread. I informed the waiter and he went away for 5 minutes and brought the missing components out for me to add to my salad-no garlic bread. Because the wait was so long, we didn't bother asking. Apart from the wait and the missing food, it was delicious! It then took another half an hour min to get our main and possibly 15-20 minutes to get desert. This is an outrageous wait time for dinner. I've never waited soo long. To make it seem off, the restaurant wasn't that busy at this time. A couple came in before us (2 people also) and paid for the food as opposed to a voucher. They got theirs and finished it before we had finished. Everyone who went up and paid, was let off paying some of their bill, even a whole bottle of wine due to the wait. We thought, oh dear we're not the only ones who had to wait so long. We then got up to pay for our drinks(gave a $20 note due to the eftpos Machine being down) and got asked if we had anything smaller because there was no change . We didn't, so waited 5 minutes for him to go out back somewhere and come back with change. I was outraged because it was $11 and he made us wait even more, for $9 change. Whilst he was giving people discounts due to the wait. We also didn't get an apology as those who paid before us. The food, it was great. The service, and wait times, put me off for good. I wouldn't suggest going back

    response / report this review
  • Anonymous
    16 February 2017

    Bought a voucher on GrabOne and the service we received was strikingly different to that of "normal" customers. We were asked to produce our voucher before being allowed to sit down and we were given a small table right against the wall. Our food took forever to come and when it finally did it was the smallest portions I've ever received in a restaurant. We found a strand of hair in our Salmon starter and our desert had INSECTS crawling from the flower placed on top of it!
    To top this miserable experience off the food was rotten and I spent the most of last night SICK in my bathroom!!!
    Terrible experience I'll never go back there!

    response / report this review
  • Anonymous
    21 January 2017

    It was good dining in , i and my friend came in as ala carte and order fresh market fish and lamb rump as mains and fully enjoyed it, also ordered calamri and pork belly as entress !
    Value for money and good servive ! Really recomended ! Will surely come again

    response / report this review
  • Anonymous
    14 November 2016

    Had a tasty interesting take on French toast, encrusted in coconut and with delicious bacon and cream mousse on the side. Might have preferred a bit more maple syrup but it was surprisingly delcious and just the right portion. Boyfriend ordered the salmon eggs bennie which was delicious!

    Service was very friendly and attentive. Lovely view of the water from outside. Will definitely go again and try out the dinner menu!

    response / report this review

Rate & Write Reviews