Ok. Food was nice but felt the atmosphere and hosting was lacking.
Good food and atmosphere. The waitress who delivered our food to the table walked away right after she put down the dish right in front of our 9month old baby. Our baby instantly put his hand into the hollandaise (which contains raw eggs, not for babies) and almost drag the plate off the table. For a family friendly hilton restaurant, thought they could do with more training around young kids.
Visited for high tea mid-week. Service was excellent - attentive and profession without being overbearing. Food very good. Classic decor although the name Bistro Lago is perhaps a bit unfortunate. Place was utterly empty when we visited.
Stopped by for a quick drink after soaking at Debretts down the road. The service was quite nice but we were the only people in the restaurant at the time.
The dining area looked quite nice.
Very unresponsive staff !
Beautifully presented dishes that taste as wonderful as they look, great service and nice view of the lake, but very pricey. The bar is also a nice relaxing place for a quiet afternoon tea or evening drinks.
We were expecting so much more but was deeply disappointed. We had the breakfast buffet but the food was cold and we had to ask for more bacon which we shouldn't have to do at a 5 star restaurant. The service was poor we had to ask for everything, and the tables were not cleared regularly.
I wound not recommend going to the breakfast buffet.
DINNER
The highlight of the evening was when Rebuen the head chef prepped the tout for us and made my grandmother birthday cake which was truly amazing, unfortunately thats where the highlights ended. Who ever was running the floor that night did not seem to have any communication with his staff. They had no idea what was going on which lead to the whole night being filled with confusion. This made the hole night stressful for us.
excellent food
Food was great. When we arrived the kitchen was very backed up so the staff (which seemed quite low considering how busy it was) for us free drinks at the bar. Food was excellent, the portion sizes however were MUCH larger than expected. Overall it was good. Just a shame about our wait for the food and the very large portion sizes. The service from waiters was exceptional.