Customer service is bad as a fine dinning. So many disappointments. No one welcomes us at front door. We waited there for one minute, three waiters walked passed us, no one greeting us. The waiter served us is wearing very dirty clothes with oil marks on it, which is disgusting.
The waiter didn't present matching wine bottles to us, which is a standard practice for fine dinning. Food is so so, they use huge bread and butters for 'snack'. Fish is over cooked, all seafood with strong cheese flavour which is a disappointment. Sea weed is not cooked, it is not eatable. Lamb is not surprising enough. Two deserts are all sour flavour which I event don't want to finish them.
The waiter didn't help me to find my coat until I asked her to find my coat so I can walk out.
3 stars, it is not a fine dinning, please considering it as a normal restaurant.
A quick stop, with no booking. The staff were welcoming seating us in front of a beautiful fire where we enjoyed a glass of Pinot Gris and Sauvignon Blanc. Amisfield also offers a wine tasting experience for those that are keen.
Beautiful food and the most beautiful setting at sunset.
We appreciate the way the team accommodated a child's eating requirements - while the adults enjoyed our delicious meal!
So glad we came to Amisfield during our holiday. Perfection.
A little disappointed service slow, missing culterly had to try and attract staff attention.
Main arrived ordered medium was basically blue re cooked was dry and awful. Garnish had been sitting under the heaters while the main was re cooked. None of the mains came with any vegetables which is poor form given the vegetables were massively over priced. Our potatoes arrived after our meals.
Pretty average given the location.😜
We had the trust the chef option with matching wines and were amazed. Food was well presented and delicious with a great range of unusual combinations which we loved. Wines were also delicious. Pairings were well thought out but equally good by themselves. Service was attentive and friendly nothing seemed too much and our waitresses knowledge of both the food and wine was extensive. Thank you for a memorable evening and the chilled bottle to take home! Highly recommended.
Terrible service. Unbelievable rudeness and an arrogance beyond belief. The culture at this workplace is clearly broken. Like others I would never offer this place another dollar. And their wine is overrated. Even the expensive bottles. What a contrast to Mt Difficulty where we had been earlier. Tourists note this is not the kiwi hospitality we are known for. Shameful representation of our country.
Wonderful experience tonight at your restaurant! Greeted by William at front of house - very friendly. Did the wine tasting (bought 6 bottles) and onto the degustation dinner - absolutely amazing!! Dan, our waiter, is the most polite, helpful, knowledgeable, friendly and happy waiter I've experienced in 50 years! Dan (and earlier Maddie) made our night the best experience ever. A truly memorable evening with my friends over from UK for the first time. Thanks.
love going here: it is a real treat. Make sure you book as it is very busy and they do do sittings, so not just somewhere to casually drop into after a bungy. It may look empty but chances are they are preparing for the next time slot of people arriving. I highly recommend doing trust the chef - make sure you leave some room for the final courses though! Delicious food and beautiful wine.