It is an office for local company. Pretty nice building though.
Good place for website registration.
One of the renowned ISP of Nepal.
Mercantile is known as one of the first IT service providers of Kathmandu that introduced many IT services in Nepal.
Recently, it is more focused on IT infrastructure and large-scale businesses rather than retail services.
Hence its popularity with the retail users are gradually diminishing.
One of the Nepali domain registar company, all the facility including free .np domain is good. But the one facility I don't like about this company is that: we have to wait at least 1 day to change the nameservers of our site which is disgusting. This is because they should have to manually check the edit of the registered website. If this is done automatically which is done by other domain registar sites like GoDaddy, Namecheap, etc. It will be better for its customer.
expensive product and slow service
Unclear guidelines and less reponsive recruited staff
It is an office. Nice building though.
Good ISP.
Probably the old ISP and Communications Company of Nepal. It should now focus on improving the quality of service towards customer. Good Luck!
One of the most oldest electronic goods traders of nepal.
One of the renowned ISP of Nepal
No international warranty even in authorized service center ? I am not sure if it is actually authorized . Acer doesn't list Mercantile as an official support center even in its website.
They suck on support.. Similar to government organizations in Nepal.. Does not suite to be rated.. :(
First ISP of Nepal. But the internet service is poor.
The guy in the account thinks he is the boss(Newar guy with a cap). He said expanding space for a email costs NRS 1000 per 10 MB, which was false information. He cursed casually with other employee to show me off. When asked what is their attitude towards customer service, he said,"You can stop using our service, and there is no customer service in Mercantile" He was fully willing to make my day a bac one, but I was too clever for him, so when I was walking outside having finished my work there, I heard him throw a telephone, and shout at his coworker.
Worst ISP ever. U guys should shut ur low graded company