Name: Witway
Address: Tussendiepen 48, 9206 AE Drachten, Netherlands, NL
Telephone: +31 85 002 0030

Witway is a home goods store, located at Tussendiepen 48, 9206 AE Drachten, Netherlands. They can be contacted via phone at +31 85 002 0030, visit their website witway.nl for more detailed information.

Location :

Tussendiepen 48, 9206 AE Drachten

Contacts :

Added by Jopie, at 08 June 2020

Monday 8:00 AM – 5:30 PM
Tuesday 8:00 AM – 5:30 PM
Wednesday 8:00 AM – 5:30 PM
Thursday 8:00 AM – 5:30 PM
Friday 8:00 AM – 4:30 PM
Saturday Closed
Sunday Closed

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Mark R

29 November 2021

No service unfortunately. Not working pump sent back for check after trying several times where only the engine got warm and did not run. Does it then appear at the t.d. to do. Self shipping + research costs have to pay more than €40 When received back, it does indeed work immediately as soon as the plug enters the socket as it should.
Anthony Van De Koppel

25 November 2021

Delivery agreements are not fulfilled. On their website they promise 1 to 2 working days delivery time. If you call them to inquire, and you are told, well, sometimes something goes wrong and you could have called earlier. Ordered on Sunday and today (Thursday) the delivery has been postponed again. Wondering when my order will actually arrive
Albert Smeding

23 November 2021

Placed some orders recently. A bit apprehensive about a bad review but this was not my experience. Delivered quickly and a good price for good quality. In my opinion a great company.
Leon Kunst

05 August 2021

Just write a review then. Because my experience is different. Already placed 3/4 orders (including 1 very large). Yes, something went wrong, but that was because the carrier had not packed a loose package. Witway couldn't help it. A few days later (because of the size of the order itself I didn't even know what I had/didn't receive) got a photo of the packages and yes, delivered the day later. I also bought the wrong sizes of a product. Just drove to drachten, and exchanged without difficulty. Stuff is good, of good quality, and meanwhile there are almost 400 meters of pipe in the ground. I am satisfied and would buy something here again. I would say for the others; order something small first, and judge for yourself.
Michael Van Den Avont

15 June 2020

Placed an order (#39827) on May 17th. I presumed that since they advertise 1-3 day delivery times, and "Super Fast Delivery" on their website that I could expect my delivery on the higher end of that delivery time due to the Covid-19 pandemic (ie. 3-4 days). I finally received my order on the May 22nd, minus all my pipes ordered and one other piece. I contacted them by telephone and was informed that this would be straightened out. On May 29th, 2 full business weeks past my order date (and 1 week after my telephone call), I sent an email inquiring as to the delivery of my pipes. No response. That evening my pipes were delivered by transport truck, but still no sign of the other undelivered piece.

Being the foolishly trusting individual that I am, I decided to give them another opportunity and placed a second order (#29672) on June 7th. Having once again not received my order in a timely manner, I sent an email on June 11th inquiring not only about a confirmation as to when delivery would be made, but as to when I would receive my as yet outstanding piece from my previous order.

It's now June 15th, and again I have received absolutely NO response to ANY of my emails, and am still waiting on my complete order from one week ago and my missing piece from my May 17th order (21 BUSINESS days since ordering)!!!

I can understand that a business might have delays of a day or two, but this is beyond normal, especially when customers are paying what I consider to already be a premium delivery cost. But to have an ordered piece STILL not present 21 business days after ordering (and after already two previous deliveries for that same order) is an absolutely horrible way to do business. And to NOT respond to ANY emails when this is an online store (where email is the primary method of communication) leaves me to question whether they belong in business. I will be attempting to contact them again today regarding both my orders by telephone. If delivery cannot be guaranteed for this week I will be cancelling my order and ordering elsewhere, as well as seeking a chargeback from my bank and filing a complaint with authorities. I certainly will NOT be ordering from them again and would advise others to not do so as well. Coronavirus is a very real business concern, but certainly NOT an excuse to treat your customers as garbage.