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Added by Jopie, at 07 January 2017
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18 Reviews
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10 January 2023
The staff is very nice. I arrived early and they still checked me in, which I appreciated very much. The room and facilities are very clean and the bed is very comfortable. The location is unbeatable, next to the train station which allows you to go to the airport and the center of Amsterdam comfortably. The breakfast included in the price is excellent. In short, a fantastic stay.
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20 October 2022
Decent and pretty average hotel. The breakfast was also average but good nonetheless. Staff was nice! I did leave something in the room and realized after checking out; tried to call the hotel but they were quite rude about it. Even tried to email them, but have gotten 0 response back.
Also note to anyone who wants to book here, the location of the hotel is outside of Amsterdam by 1 train stop so be wary if you are buying a travel card because it will not include the stop to and from Hoofddorp!response / report this review -
02 October 2022
This is a very nice and clean hotel. I love the friendliness of the staff here, every single one of them were so willing to help. The closeness of the trains made it easy to get to the city for sightseeing and dining, however I was disappointed that I had to pay for a taxi to the airport and that the hotel didn’t have a shuttle service. If COVID is a concern they could simply ask guest to wear mask while in transit to the airport. The morning breakfast was also a little disappointing too but tolerable. The one thing I do have an issue with even though I gave them 5 stars is the rock hard bed in the room, hopefully when I return in December of 2023 this won’t be an issue. The cleanliness of the hotel and the staff is what truly gives this hotel my 5 star rating, I hope to see changes when I come back.
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01 October 2022
My last stay at this hotel was in 2016.
It was a short stay , and I had a good
impression of this hotel.
Therefore ,
I decided to stay here again
from 9/25 to 9/28.
I had two different bookings of
two different room types for 3 nights.
The hotel staff arranged me
to stay in the same room
for 3 nights.
While I entered the room , I found that
the room is facing the hotel entrance
without nice view.
The TV remote didn’t work,
and the room was hot.
Also , the hair dryer head didn’t fit in
the hair dryer mouth.
I was a bit disappointed at the room quality
that I was offered in the beginning.
I went down to the reception for help.
They helped me to turn the
air conditioning system
from heater to cooler.
Also , they gave me a replaced
TV remote after all.
I couldn’t sleep well at the first night
due to the noise of people
who woke up early
talking at the hotel entrance.
Therefore, I went down to the reception
at 7 am to ask the reception staff
for changing my room for the
following 2 nights since that
I was not satisfied with the
room arrangement.
A lady and a gentleman
at the reception responded me
quickly, and helped me to
change the room
to the opposite door.
After changing to the new room ,
the room was quiet.
Everything went well,
and I was satisfied with the
room quality again.response / report this review -
30 September 2022
2.5/5 stars. The hotel is just okay. The location of it is not that great as if you buy a 3 day travel bus you won’t be able to make it to this location with it without buying a seperate ticket. The breakfast was extremely disappointing & there wasn’t a lot of variety. The coffee however, was good. The room was clean and nice at least. Lastly, when we left something in the hotel we called the staff and they were being very unhelpful and a little rude in helping us locate and retrieve it. So if you’re looking for an amazing experience, don’t go here. But if you’re just looking for something cheap, then you’ll find it a good place to stay.
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12 December 2017
Lovely Room. Great Beds. Breakfast was filling and had everything you would expect. Very friendly staff. Shuttle Service to Airport, that's free, was very useful. Under 25 minutes to Amsterdam Central and return journey costs €10 with trains running till just after 11pm
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04 December 2017
Amazing experience!! From the minute we arrived until we left 5 days later, we were treated with so much friendliness and attention. I will definitely be staying there again in future!!. The server staff in the kitchen/diningroom were stunning and always had a smile on their faces!!! Thank you for a great stay.
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03 November 2017
Best place to stay in NL. Central to see the museums, the canals, the airport, the train station and the countryside. We booked a week here and it is perfect and central to everything. Beautiful staff.
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11 October 2017
Good for overnight stay and includes good continental breakfast. BAd, bad experience at Schipol waiting in cold for 95 minutes for shuttle, calls to hotel got me a night manager who couldn't care less. 8 very unhappy passengers.
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17 September 2017
We really enjoyed our stay. The rooms were nice and clean. They have a convenient airport shuttle as well.
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17 September 2017
Good location if you're catching a flight at Schiphol Airport the next day. There are not many options nearby for an evening meal and the snack bar tends mainly to sweets. The staff are pleasant and helpful. The only reason I deducted a star from a potential 5 star review is the duvets. All Hamptons use those dreadful duvets as the bedding, so you have to keep the window open even in winter or you'll swelter.
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16 September 2017
I am a business traveler and this one was the worst experience. Flights from USA land early in the morning and I had requested an early check in. The hotel policy is that rooms are not guaranteed until 3pm. When I arrive at the hotel, I make a polite and sincere request to accommodate us sooner because we had customer meetings in a few hours. Instead of a courteous "let's try to see what we can do for you", the front desk repeats the rules to me again. After a 12 hour flight with zero sleep, you don't want to be read the rules. We already know it.
What makes this experience particularly bad is that I have stayed at other hotels (non Hilton) where they make an honest attempt at assisting. There are times when there is a sincere offer of a coffee or a breakfast while they attempt to get the room ready early. After waiting for 2 hours in the lobby, I made the bold attempt to find out if the status had changed - I got the same response of the hotel policy (that rooms are only guaranteed after 3pm).
The management at Hampton Inn / Hilton should train their front desk on hospitality and courtesy. What makes a hotel different from others is not just the opulence or ambience but an honest attempt at discerning the the state of their tired customers who show up at their doorstep - we are not making any demands of the hotel - our only mistake was to arrive a few hours early. Surely, this is not an unpardonable offense where you make us wait for several hours while we watch so many of their customers check out so the natural assumption is that rooms are available if the hotel attempted?
Save your money and stay elsewhere. Should give them a 0 / 5.response / report this review -
16 July 2017
Clean, modern hotel with outstanding staff--friendly and helpful. My reservation was not clear that a free airport shuttle was included--this turned out to be very helpful. The rooms are small but well-appointed. The breakfast buffet was excellent, with wide variety and quality food.
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27 March 2017
Quite well for an Airport-Hotel, a bit expensive dinner (for the quality provided . only convinience heated up for you).
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26 March 2017
Decent hotel but in-courteous staff, poor location and no bus or restaurant nearby. Shuttle service is highly unpredictable. For same price hotels near airport are better choice.
Even Hilton honors members are not treated well..
If you read other reviews it also looks like staff has racial distaste and they will treat you poor or neglect you if you are not European white.response / report this review -
23 February 2017
Room was comfortable and spacious. Free shuttle bus from the airport to the hotel. The included buffet breakfast was adequate. Staff were friendly enough. Hoofddorp train station was nearby for trains to Amsterdam Central. Hoofddorp shops are only a short walk away.
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20 February 2017
Room is comfortable and big. Free shuttle bus from the airport to the hotel. Good breakfast and service
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14 January 2017
Great hotel with free shuttle busses to and from airport. Free breakfast was really good too. Great rooms, very comfortable.
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