Avis Autoverhuur Amsterdam Centrum

Location :

Nassaukade 380, 1054 AD Amsterdam
Added by Jopie, at 14 January 2017

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• Anonymous

  13 December 2017

  Good helpful staff. The office is located very close to Leidseplein and easy to reach. Their parking area is right opposite the office.
  
  Nothing special about the place, quote functional and almost always has cars available, even when competitors don't.

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• Anonymous

  02 December 2017

  I filled it up in the closest gas statation, litterally 500 meter away and still charged 18 euros! I filed a complaint, let see. When reserving it say you can leave the keys in a box after hours but it doesnt say you need to pay for street parking until next morning so an additional 16 euros:/
  
  Totally changed my opinion about avis.

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• Anonymous

  26 October 2017

  Office has no direct number | pricing for parking nearby after shop closed are insane. No customer support. Shop closes at 6 during the week ridiculous for a car rental company. No confirmation what so ever. Very bad experience

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• Anonymous

  08 October 2017

  I rented a car for 1 day and asked where I could park it if the shop was close and they told me to leave it in one of the street nearby. Until there was everything fine. But then we took the car and the windscreen was dirty. So I thought it's okay I'm not gonna complain about it, I cleaned it and enjoyed our travel. But in the evening on the way back when I had to park it in one of those streets nearby the shop and I realized that I had to pay for the car park (which is understandable of course) but considering how expensive it is to park a car in the city center of Amsterdam they could have told me that earlier. Also there I was like okay I didn't ask so it's my fault and paid until the next day at 9am. (The shop was going to be open at 7am) but then I've been charged 8 euros and something from my credit card without any reason because I filled up the car, paid the parking and left the car in perfect conditions! Haven't even got an email saying why they charged me. So I'm not gonna rent again from Avis and I will be suggest everyone I know to rent somewhere else because the service is really bad. Hope you will improve it for other customers though.
  
  Kind regards
  
  Paolo

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• Anonymous

  06 August 2017

  Had to wait at least an hour to get the car. Then I got charged extra for bringing the car after closing hours which was agreed via Expedia. They never mentioned that I would be charged extra for bringing the car after closing hours. I would have booked a car with entreprise if I had known that, never got charged by them for doing the same thing.

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• Anonymous

  10 July 2017

  Rented a car from here 2 years in a row and these guys are awesome! Took time to show me everything about my rental and even helped program GPS

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• Anonymous

  03 May 2017

  What a terrible service! We ordered a car for 9 am and received it at 12:30. After paying 5 weeks in advance, I expected the car will be waiting for us.
  Incredible! The baby seat we ordered wasn't available and just received an old and brokwn one. At least the car was excelent when finally arrived from the airport after such a long wait. It wasn't easy with a little baby in my arms! Bad bad service!

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• Anonymous

  25 April 2017

  Fast AdBlue refill with a car rented from Frankfurt! Polite and very helpful!

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• Anonymous

  13 March 2017

  On multiple occasions: Quick and efficient. Friendly staff. Nice and clean car.

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• Anonymous

  02 February 2017

  Friendly Staff, quick handling. Had a brand new Peugeot 208 for 15€/day (booked early), really cheap

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• Anonymous

  21 January 2017

  I was frightened after read the reviews, but it was not bad experience. people are friendly. If I got extra charge like others I'll come back and update.

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