Apple Amsterdam

Location :

Hirschgebouw, Leidseplein 25, 1017 PS Amsterdam
Added by Jopie, at 06 January 2017

Add email
Add business description
Add Social Media
Add Products and Services

• Srujay Parekh

  25 November 2017

  The place is outstanding. Experience is sad as no one really available to help. Too less executives for d crowd to be attended.

  response / report this review
• Michaël Hanna

  20 November 2017

  A very large building, a bit too large for my taste. However, they have many items on display so that you don't have to wait when trying out something. As for the customer care, I had a good experience. Their system for receiving customers and pointing them to a table to meet up with a 'genius' works pretty well. Employees are generally kind. All in all a great store, but a bit massive.

  response / report this review
• Marcel Doornink

  17 November 2017

  Please note that people under 18 years of age, will not be serviced by the Genius Bar for repair request. Although my daughter had made an appointment, a repair was refused. Unfortunately this was not mentioned beforehand, neither by email or via the chat session I had with Apple.

  response / report this review
• Ekaterina Kromina

  09 November 2017

  No complains about the work of current employees but a huge complain to the Apple Store itself. Lack of people! I was waiting twice about 5-10 minutes just to “order” help and another 15 minutes for someone just to help me to buy. I had a specific model and etc in mind, so simply I wanted to make the purchase. It’s awful management.

  response / report this review
• Nick Palmen

  25 August 2017

  They have every new item of Apple in their store, and on the first floor they give (if you sign up for it) Apple devices lessons, perfect for the new people with their Apple device. And very nice and open place for have every room for check out the products and the employees are very friendly and help you good.
  
  But 4 starts because they don't have their old products in their store, maybe that this is typical Apple

  response / report this review
• Omar Hester

  23 August 2017

  So well designed and decorated plus a huge staff to help you with your needs. Very easy to find with great light from outside.

  response / report this review
• Frank Verduin

  15 August 2017

  Only Apply store in Amsterdam. The building is amazing and the staff very friendly. But it takes a while before you actually can get served.

  response / report this review
• Kris Gillespie

  02 August 2017

  Waited and the sales dude went for a Dutch dude who walked up after me. After I made a comment the sales dude just did his best guppy impression. Not impressed but still, as good as can be expected.

  response / report this review
• Liene Berina

  17 July 2017

  Rather incredible that after 15 min of waiting for service you're told that you can make an online appointment if you'd like to receive actual help. Bizarre, no? 2 stars goes for good location and impressive interior.

  response / report this review
• Maarten Koopmans

  16 April 2017

  Well done interior, as you'd expect from Apple. Yet the building on the outside has kept it monumental appearance.

  response / report this review
• Martijn De Vries

  15 April 2017

  It's a very clean and beautiful store, because although it's super modern it still got some amazing classic Dutch architecture. The people are also very helpful and the products are also the best!

  response / report this review
• Ribeiro Dias

  07 March 2017

  Large apple store. Very efficient. Extremely dedicated employees. Solved my problems in very short time. Thank you.

  response / report this review
• Ernest Kwame Adu

  06 February 2017

  A big store with an impressive building, and set-up. The staff are friendly, and you are free to test the items (such as a €1700 speaker, which is insane). I would definitely visiting this Apple Store, even if you do not want to buy anything.

  response / report this review
• Alan Schilis

  13 January 2017

  Some employees need to have a better training. They cannot answer questions from the customers if they do not want to listen. Also, when you call them and you do not know if you calling the right department because the recording is all in dutch, they get really mad and do not want to help you. I am really sad for apple not having a good and efficient complaint channel and for treating its customers like this, even if you spend thousands of euros in their products. Congratulations apple! 👏🏼👏🏼👏🏼👏🏼

  response / report this review