Really fast and friendly service at Intercape Office in Windhoek. However, your agent here in Oshifo, Ruacana is not very helpful. I sent to another office because the printer wasn't working 😒 🙃
Some drivers are just lovely people take Cedile what a awesome person.. Then on some trips not so friendly drivers.. You have to feel welcome.... It's your house for the next few hrs I mean...
The check-in queues are always long and there seems to be no order every single time I go for check-in. Intercape needs to improve honestly. On a lighter note, the drivers are kind and helpful.
Efficient service. Bought ticket at Checkers Merua Mall. Check in was smooth but the check in office is small and crowded. Bus experience superb including timeliness and professionalism
2 stars for the staff:
The Windhoek office staff are helpful and the Upington office staff are very friendly and that was the last of it.
No stars for the company!! The bus broke down. I have to pay luggage fees with every leg in RSA and the cost are different although the luggage is the same weight throughout my trip. I could have spend my time and money wisely, if I knew the hidden cost.
People were friendly and very helpfull
Very good service and a great waiting area with bathrooms and next to one of Windhoek's tourism site: The Trans-Namib Station.
It's comfortable but needs WiFi for this technology generation
Always safe, however too much breakage. Otherwise, it is pleasant
Helps me get safety transport to and from the north. Very reliable.
Efficient and easy to use despite not speaking French or Germany.
No place for a passenger to have their baggage for the day whilst waiting for the bus departure time. Staff member who willingly assisted by allowing me to leave my baggage in his eyesight allowing to freely roam the city for the hours wait. Thank you Inter Cape.
Friendly people, very clean and easy to find it to get there
Good service, actually deserves a 5*, but the use of credit card is worse... Not so sercured
Quick and efficient service.
They can open a coffee shop for early customars.
Fast service , neat and friendly staff
OK place very uncomfortable waiting room and place to charge phones but extention cords are in bad condition very dangerous
You safe travel insurance
Hospitality is at the highest level.
A lovely experience
I loved the bus ticket booking system.
I loved the trip it was fast as always.
I loved the cooperation between the Intercape bus team.