Name: Hertz Rent a Car - Windhoek Downtown
Address: BRB Building Cnr AB May & Garten Strasse Windhoek Namibia, Windhoek, Namibia, NA
Telephone: +264 61 256 274

Hertz Rent a Car - Windhoek Downtown is a car rental, located at BRB Building Cnr AB May & Garten Strasse Windhoek Namibia, Windhoek, Namibia. They can be contacted via phone at +264 61 256 274, visit their website www.hertz.co.za for more detailed information.

Location :

BRB Building Cnr AB May & Garten Strasse Windhoek Namibia, Windhoek

Contacts :

Added by Jopie, at 16 March 2017

Monday 8:00 AM – 5:00 AM
Tuesday 8:00 AM – 5:00 AM
Wednesday 8:00 AM – 5:00 AM
Thursday 8:00 AM – 5:00 AM
Friday 8:00 AM – 5:00 AM
Saturday Closed
Sunday Closed

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Anonymous

30 March 2018

Professional service providers. I like it
Anonymous

30 December 2017

They gave away a car they had promised us and then didn't have anything for us when we arrived. I think getting an automobile in Windhoek is difficult in general. But we only got the run around from Hertz. Finally a truck was supposed to be available but it never materialised.
Anonymous

24 November 2017

Horrible, stressful experience with Hilton Windhoek location- no sat nav provided even when requested before, was given a vehicle with an already flat spare tyre (only discovered on return in Cape Town), pre-inspection damages were not noted in the document clearly (resulting in problems at return), and finally Cross -border authorization was not provided upon departure (this was stressful as we had to call the guy over three days to get the document finally emailed). Totally Unprofessional service - wouldn't have expected this from a brand like Hertz.
Anonymous

21 November 2017

If there is still time, run away from Hertz!

In the middle of the desert we punctured a 4x4 Hertz tire. So we changed it by the spare wheel itself already dead!
As a result, we remained stuck until someone else came to help us.
The vehicle was not equipped with a tire pump or nanometer, especially since a single spare wheel in the conditions of a safari is not acceptable (Equipment yet standard for some other rental companies ).

The only response we received from Hertz was that we did not have window / tire insurance. Hertz is not aware of the risk we ran and will not change their way of doing things. They simply put our lives in danger..

But considering the last comments, they are used to put us in danger .
Anonymous

21 November 2017

Excellent service I received indeed, just book your car in advance a specially at this time
Anonymous

25 October 2017

I had a bad expierence with Herzt. On the day we were supposed to pick up the car we encountered some problems with our crédit card. Nothing unusual but it was a sundays so it took us 1 day to sort it out with the bank. We told the people to keep the car for one day on wich they agreed. When we retured the next day they gave the car away. They needed 3 hours to get us a different car which was not a 4x4 double cab as ordered but rather a SUV. The people there were not helpfull at all and did not care at all about us.
Anonymous

02 May 2017

Very friendly and professional.
ATTENTION: Opening hours on google are wrong. They're also open on Sat and Sun, at least when I was there, so give them a call just in case.
Anonymous

01 April 2017

They opened early in Saturday to replace a truck from the airport. Not a fast process even though planned the night before. But the airport Hertz gets one star. I should have had them deliver the swapped vehicle. The original one was out of alignment and trunk didn't open. Also the airport took 90+ minutes just to get to the car and with tired kids I regret not being more thorough.
Anonymous

23 March 2017

This is mainly aimed at the Hosea Hertz desk, but applies to your main office and company as a whole : There are not enough words and I don't have enough time to review the disgusting experience my family received. You ignored my complaints during and afterwards, you didn't even have the courtesy to reply. To lie to my face for 4 hours straight, keep telling me to sit and wait in the same place after 18hours of travel because "it's just coming", and eventually deliver a dirty car and two dirty, broken baby seats is simply disgraceful.
Never again