There is no one to solve my oversold flight problem, they gave me a phone that does not exist and they hung up on me, terrible service, terrible attitude.
terrible service there is no one to solve doubts or problems, their employees at the airport are very rude.
I paid a flight ticket in comfort plus and last minute they changed my seat before boarding! They told me to contact customer service for a compensation and through the phone line the waiting time for a representative was over 4:30 hrs! I am disappointed that they don’t have a proper customer service center!
Horrible service. They need more staff, nicer staff, and better customer service
Excellent service