Very beautiful place to stay while in Lilongwe. The rooms are clean and secured but there's no room service.
Riverside Hotel has been one of the hotels which have left a mark in my life where Hospitality is indeed felt . The food is great (Buffet). Friendly Working staff
Very helpful
Better to get a booking beforehand
The reason why I am giving this 1 star is that my night was seriously disturbed by noise in two ways. Firstly, each room has a very loud buzzer on the door, and the buzzers on adjacent rooms were being sounded as early as 5am. Secondly, there were building works for a hotel extension happening right outside my bedroom window from around 5.30 or 6am. There were cement mixers, at least a dozen people talking in loud voices, and banging. I was exhausted after a long journey, and the following day, in which I had meetings, was utterly ruined by having had such a bad night's sleep.
Other than that, the staff were not particularly helpful or friendly when I arrived, although when I explained my problem with the room they did offer me a different one for the next night (which i declined and opted to check out, because there was still the issue of the buzzers).
The a room was decent if a little small for a double room, and the en suite was a little shabby compared to the smart bathrooms found in other hotels in this price range.
I didn't eat in the restaurant because the staff never told me where it was and I was too exhausted and too annoyed to eat anything.
The interior of the hotel is unattractive and has nothing to recommend it. It is not a pleasant or relaxing place to be.
In summary, I would not recommend this hotel to anyone who cares about getting a good night's sleep.
Both the accommodation and food served are OK. Head next door to the Lingadzi Inn for a cool drink in their grounds.