About
Location :
Added by Jopie, at 12 July 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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26 Reviews
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16 April 2018
They just have it all, from the hardware to the soft service. Great variety and choice, at all levels and of great quality. Thanks to Long Beach team and Management.
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14 April 2018
The purpose of this vacation was for myself and my wife to celebrate our 10 year anniversary. It was never expected for Long Beach and it’s staff to turn this special occasion into the greatest moment in our lives. Your’ll have created memories that will forever be etched in our lives. We were treated like royalty and I cannot find ways to thank you. It is every husbands dream to give the best to his wife and your’ll have made my dream possible. This hotel ticks all the boxes of what an ideal vacation should be like. The challenge for me now is to identify another hotel that can better Long Beach and that might prove to be an impossible challenge considering you have raised the standard to a very high level. Rest assured we will be visiting your shores again in future.
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04 April 2018
Amazing hotel. You can do most of what you’d like to do on holiday here. Lovely cute place. Great staff. Lovely Gym 😍
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29 March 2018
We paid for the service. Like tourists.
Didn't want my friend to upgrade her Meal Plan from Half to All Inclusive, because she is Mauritian!!! Unacceptable.
She wanted to pay, but they refused.
We are human.
And I've ordered a cake for my birthday since Friday they didn't find the cake on Saturday!
Mr Ven helped and I've got my cake at 11.35pm on Saturday night
Need some improvement.
But overall, it was good.response / report this review -
23 March 2018
Problems with Spanish conference group. Whilst there, they were being rude to both staff and other holiday makers. We had to go back to our room as they were out of control. When having large groups of 150 they should have their own area away from paying holiday makers.
Our room had ants which was dealt with after a few days.
Mini bar wasn't replenished over the 2 weeks stay.
Staff are very friendlyresponse / report this review -
15 February 2018
Excellent rooms, top of the line service and delicious food.
Stayed at the hotel for two weeks, all inclusive, at the beginning of February.
We had some issues with the air con and the phone/internet so half through we changed rooms.
Room are big and luxurious. House keeping did an excellent job, often visited twice during the day.
The gym was in great condition, treadmills, bike, cross-country, free weights and around eight machines.
If you staid close to the main pool, the infinity pool or the beach outside Tides you got excellent service through out the day (water, drinks, snacks and lunch).
We visited four of the five restaurants (skipped the Japanese one). The food was always well prepared and ranged from good to excellent. Mostly the later.
The service was always really good and the personell was always easy to talk to and forthcoming.
Would defiantly visit again and recommend!response / report this review -
17 January 2018
Nice place, good rooms and nice atmosphere at night.. Variety of drinks is reasonable, but quality of food at dinner needs improvement. Public beaches much better than the one in front of the hotel.
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22 December 2017
The hotel and facilities are great. Good for kids and relaxing.
Biggest problem is service in the restaurants and especially at the pool.
Far too few staff to service the guests. Often have to ask 3 or 4 times for the same thing and then they still get it wrong.
Ruins the whole holiday!response / report this review -
21 December 2017
The check in service procedure was dull and unwelcoming and took too long until we were seen by any member of staff. Sat on a bench for 30mins while we waited to see someone again after initial meet and greet. Room was not sea view as promised and no member of staff during our stay checked on us and some could not understand our request in English. Also at some point no one knew where our luggage were, which got us worried. Not a good start to our holiday. We also had guest coming for dinner and kept having to reconfirm booking which everyone kept passing the buck to different supervisors. Really bad service and experience. Not going back and not recommended. There are better hotels and at better price on the Island. Take your pick but not this one.
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18 December 2017
The hospitality was excellent,my staff enjoyed their short and sweet stay with you and we had great fun.The food was very good thanks to the kitchen staff who did really tasty food in a full house hotel.
The porter was a bit slow I had to wait for 30 mins in my room to get my suitcases collected. He mentioned that the charging the Caddy takes 8 hours to recharge.I think that you should look into plan B cause I was sitting in my room with cleaners around cause you had other guest waiting.This is the first time I experience this situation in a 5 star hotel.This is only a constructive criticism.response / report this review -
30 October 2017
A great resort. Kids loved the pool which is very big, but with many levels so that kids of any age can find an area to suit their height and ability in the water. Also loved that there are games like the water polo and football that you can simply join in as desired. The different restaurants also gave a good variety of great food. Very helpful staff, especially when we had a sick child who needed some attention.
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12 October 2017
The service at the restaurants was poor, we had to ask for things several times before they came. I would order a drink and that staff member would order from another staff member rather than getting the drink themselves. We ordered baby food for our one year old and day in advance for a certain time, but yet the staff failed to pass this message on to the chefs.
The mini bar was not filled everyday.
The morning cleaner was brilliant she was the most helpful staff member. Our little one was not well one day and she noticed this and told us there was an on-site nurse we could take her to and this was a free service.response / report this review -
10 October 2017
Apart from having to wait until 2 o'clock to get into our room after arriving at about 7 o'clock, the rest of our stay was superb. The rooms were very nice and clean, the restaurants were very good. Pool and bathing area was very good. But the most satisfying thing for us were the staff, every one we're very friendly and helpful. Thanks for a brilliant 2wks.
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16 September 2017
Feedback:
- Food, very good
- Service, from good to very good
- Information, could be better with a folde on the room containing all relevant information about the hotel. The weekly program information was good, and in the reservation area.
- Asian restaurant could have some better service grade from ordering to dessert end, but good food :)
- Lighting in the walking area from the rooms and all the way to reception area should be better, especially down to the Sea Spa, this is as serious safety issue.
- Pool area with sunbeds was very nice, perfect.
- Beach area was very nice, could be a bit bigger area to swim out from the beach, the net was too close to the beach. The coral snorkeling area was beautiful though :)
- Check out day was very good arranged for all inclusive customers. We could eat and drink all the day before leaving 18:00 on the evening, very good.
- The Sea Spa treatment was very good, but we did not get clear information of what to do before the treatment, so a bit more clear information would be nice. Overall experience was good :)
- All restaurants delivered very good foot with good service as a overall impression. To make it perfect it could be nice to have the ordered wine for the dinner served together with the food, and not a long time after you have start to eat.
- Bar service was very good as a overall impression. Some staff in the pool bar had some problem with serving the correct drink, and 2 times the drink was not good at all. But 90% of the times the cocktails and service was very good :)
- Thank you for a wonderful time at Long Beach Hotel :)response / report this review -
05 September 2017
Unbelievable stay and superb on every level. The rooms were very comfortable, the food was amazing, great choice and very high quality, the resort is beautiful and facilities great. What really made the holiday very special however was the service provided by everyone there. Nothing was too much trouble and all the staff were genuinely happy to help to make the holiday extra special. Would definitely recommend the resort and will be back.
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31 August 2017
Staying at Long Beach was an amazing experience. The staff are attentive, nothing is a problem. The rooms are kept beautifully clean for you. The resort is well laid out, clean and tidy. Our children were able to make their way around with confidence. Our holiday was perfect and we will definitely be coming back.
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31 July 2017
Amazing place. Had an incredible stay. They have the most friendly staff you will ever come across. Its a bit of a paradise. Will visit again.
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25 July 2017
Great property, the staff is very kind and friendly always at your service. Lots of food options within the property. I personally loved the contemporary design that the whole place has been given. The guests have access to a huge beach with Crystal clear waters with lot of water activities to do. Thumbs up from my side
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15 June 2017
The ambience and the hospitality these guys show! Great rooms and view. Amazing restaurants, there's something for everyone. It's great for couple as well as for family. Kid friendly place !
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12 June 2017
Great place to stay if you want to enjoy the full Mauritian hospitality. From soft and sandy beaches to chef's cuisine, ideal for a nice relaxing vacation. Very welcoming staff and management. Will visit again!
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09 May 2017
One of my best holiday experiences ever!! We were literally treated like royalty, and they made every effort to make our holiday a memorable one, thank you Jennifer, Shelia from the breakfast room who greeted us with her sweet smile every morning and also Vin from the barwhat a man!! Will come back soon
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26 March 2017
Absolutely love the custòmer service. The food was amazing, had to have 4 servings! :D
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24 January 2017
Stayed here for two weeks and couldn't have had a more relaxing time. The hotel and beach are amazing and the staff couldn't be more friendly. My only slight criticism was that at the end of the stay the restaurant choices became more limited as there are only 5.
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09 January 2017
Best hotel in Mauritius for young families. Modern contemporary design. Friendly staff.
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30 December 2016
The place is beautiful, with well placed hotel rooms on the shore. However, the beach shore was not as clean as it could be. The bigger concern that I had with this resort was the customer service that was terrible. I would rate it 2/10 for customer service. We had a huge issue about the dress code for dinner at any restaurant in this resort. No prior information was provided about a dress code for men in a beach resort like this. To add to it, the hotel managers did a terrible job of making up for the fiasco it turned out to be.
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19 July 2016
We(family with 2children, age 6/8) spent a fortnight at Long Beach Hotel in July. We stayed in a superior ocean front room which has a nice terrace facing the beach, ideal for watching the sun rise.The hotel is outstanding! From the fresh smelling towels to the magnificent buffet - everything was awesome and exceeded our expectations. The chefs did such a great job, the food was absolutely delicious- every single day! The staff was always smiling and very helpful. And they have the loveliest kids club ever seen! Gym is nice and clean and woman friendly.
To put it in a nutshell: absolutely great holiday resort!
However because of the cold, windy weather I would probably not go back during Mauritian winter. We moved for the rest of our trip to the west coast where the climate is much better and sunnier(but the hotel, Sugar beach resort) is far away from the first class level of Long beach Hotel.response / report this review
