Mini showroom is very nice and the staff in general are very helpful. They can in most cases arrange for test drive on the spot except if the car is already under use. The lady - Sana is very patient and help in all matter relating to car specs, customization, insurance, and leasing options. Prices vary quite a bit though based on ongoing promotions and availability of cars. In my opinion the mini are value for money except for the inside finishing that's kinda too much plastics.
I work there at Leal & Co
Excellent service and product.
Great company and very professional. Always a pleasure dealing with them
Great cars and great service. The people know their stuffs and cab greatly help
Superb team to help u with any problem
DEAR LEAL,
MY CAR WAS FLOODED AND TAKEN TO LEAL SINCE END JANUARY 2018!!! TODAY OVER 3 MONTHS ALREADY THE CAR STILL NOT DELVERED!!! 3 MONTHS TO CHECK ELECTRONICS AND ORDER PARTS ONLY!!! I RENTED A CAR FOR 2 MONTHS AND AFTER REQUESTING, THEY FINALLY GAVE ME A REPLACEMENT CAR WHICH I AM USING!!! YESTERDAY I WAS SUPPOSED TO HAVE MY CAR BACK WHEN I RECEIVED A CALL TELLING ME THAT THEY FOUND A SMALL ISSUE AFTER TEST DRIVE AND THEY WILL NEED TO FIX THE SPARK PLUGS AND DELIVER TODAY AND TODAY I GOT A CALL TELLING ME THAT THEY HAVE DIAGNOSED ANOTHER PROBLEM WITH THE GEARBOX AND THEY WILL NEED MORE TIME TO GET APPROVAL FROM INSURANCE, ORDERING THE PART, RECEIVING IT AND FIXING IT!!! WONDER WHAT ELSE WILL BE DIAGNOSED AFTER FIXING THE GEARBOX!!! ALMOST RS1,000,000 EXPENSE WITH THE CAR!!! SUCH A SHAME AND WORST AFTER SALES SERVICE EVER!!!
BEST REGARDS,
A DISAPPOINTED CUSTOMER!!!
BMW showroom just excellent
Came from the south to buy spare parts, with arrogance the workers said that they dont have time to assist me and they will send me prices by mail in the afternoon or the next day in the morning, its been a week now, nobody cared to reply me!!! My accidented car is still in garage!!! Worst customer care service experienced!!!!
Good service most of the time.however delivery time is way too long.
Great staff service and provide futuristic amenities
I work at leal
Great vehicles. Friendly staff. Nice atmosphere.
Not for Japan ricers
I like this place have large choice
Nice service
Good reception service
High class vehicles, very expensive, good service
awesome service and products. striving to be the best car dealer in mauritius
How can that be that at a company like Leal, they do not reply the phone????? a cot nu ape aller???? Called twice between 9:40 & 9:42 no one answers that bloody phone!!!!!!
BMWs are awesome vehicles. However, the service you get from BMW Leal is shoddy to say the lease. Unfortunately, yet expectedly, there is only one BMW official dealer on the Island - so if you have a BMW there aren't many other options. I have had a bad experience at BMW leal. I have bought a number of BMWs from other BMW garages globally and never experienced such poor service as I did with BMW leal. Despite sending several emails to them to make enquiries about servicing my car they never responded. Trying to schedule an appointment with their servicing team was a mission itself. I spent 2 days calling them only for their reception staff to take messages and no one revert back to me. When I went down there and complained in person they weren't in the bit interested. Unfortunately there isn't much consumer protection here in Mauritius. When I left my car with them for servicing they tried to charge me a phenomenal amount to rent a replacement car MRU Rs 2000 a day! I later found out that the work they had done on my car they had charged me 4-5 times the cost of the replacement part. Their staff aren't very hospitable and at times are rude. I'm sure someone from their garage is reading this review and will follow up with a 5 star review.