About
Location :
Added by Jopie, at 13 November 2016
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 8:00 PM
- Sunday 9:00 AM – 8:00 PM
Gallery
Add missing information
7 Reviews
-
10 February 2018
Had a Facial + hammam
I found the Hamman too quick but the Facial was good.response / report this review -
16 January 2018
This place was recommended by the Riad I stayed at. For that reason I ignored the mixed reviews and booked the “ Experience Complete + 1 H de massage classique au choix” which is a combination of Hammam and massage. The experience was disappointing given the price compared to other spas in the area. The reviews about the noise are accurate. The employees kept talking amongst themselves the whole time I was there. Do not expect a completely relaxing experience. The most disappointing part of the experience was the Hammam portion. I was rubbed with black soap and told to wait in the steam room for about 15 minutes. I was then asked to rinse the soap off before the exfoliation which lasted about 5 minutes. This is not my first Hammam and usually I am scrubbed for a half hour or more in spas that are comparable to this one . Because it was my first time at Al Hambra I kept thinking that there was more to come. After the 5 minutes of scrubbing I was rubbed with a clay mixture and asked to relax. I was left in the steam room for another 10 minutes.When I realized that the scrubbing was over I asked for the scrubbing glove so I can scrub the body part that were not scrubbed ie my feet. (One note about the glove: if I had not asked for a new one the lady would have used the one used with the previous guest. Not my idea of luxury). I felt like I would have been better off going to a more traditional place where more scrubbing time would have left me feeling squeaky clean. When a staff member asked about my experience I shared the honest opinion that the experience was too short. She told me that it was “exactly the 30 minutes “ advertised. She completely missed the point I was making. I can sit in any steam room for 25 minutes for a fraction of the cost( 550 MAD) . I would have foregone the clay treatment to get more scrubbing time. The massage was just ok. The lady that helped me never left the room to give me some privacy. I had to climb on and off the table naked while she stared because you don’t go back to the locker between the hammam and the massage. She said started the massage without any type of consultation. I was supposed to make a choice of massage but was never given the choices. I could have given my input but at that point I just wanted the whole thing to be over. I get regular massages but there was nothing special about this one. Overall the staff was friendly but they can probably use more training. The experience was borderline average. The whole thing looks great on the website but the execution was very poor.By the way I speak fluent French so this was not a case of a language barrier.
response / report this review -
26 October 2017
séances de massage très satisfaisantes et des huiles essentielles bénéfique pour la peau!
response / report this review -
24 October 2017
L'un de mes meilleurs moments à Marrakech!
response / report this review -
14 October 2017
Endroit très agréable caché dans un coin de ruelle, dès l'ouverture de la porte, un autre monde s'ouvre à vous,
Personnel très agréable (féminins) la savoir faire est est bien présent et la détente assurée à la sortie nous avons passé 1h45 de bonheur et reviendrons !
Vous pouvez vous laisser faire les yeux fermés !response / report this review -
21 January 2017
Good atmosphere and clean. All-female staff. Nice treatments. Staff could be a tad more professional tough: we could hear someone coughing the whole time we had our hamman experience, not very relaxing
response / report this review -
20 November 2016
Le personnel est aux petits soins pour vous. Un moment de détente et de plaisir
response / report this review
