Old hotel that requires serious refurbishment! Rooms smell of dusty carpet, the bathroom is in poor condition, shower sink is broken and has to be lifted by the tips of your finger nails and internet is sluggish (300Kbps). The only good things about this hotel are the descent breakfast and the good bedding. A disgrace to the Mercure brand !
Excellent accor hotel in rabat. Very clean. Nice restaurant.. and wonderfull staff.. very good hotel location wise in this hotel you feel at home. Is one of the best in Rabat.. very nice management. Good staff and services are excellent it desrve 4 star. Quiet place and relaxing..if you planning to visit rabat use this hotel you will not be dissapointed and is excellent prices..
Good quality price ratio. Good breakfast, the room is large enough and quite confortable. Everything is clean, easy public transportation nearby
Staff are friendly enough. Breakfast was fine. Arrived to first room and the toilet was broken. Changed rooms and then in the morning the hotel had no hot water in any rooms
Water closet button and Key holder broken (they still worked eventually but were broken)Internet connection kept freezing; minibar was empty,they start leaving a bottle of water only after the third day. Last night before departure: the air conditioner broke and water was dropping from the ceiling on the carpet..solution?..put a bin on the floor with some towels!!!
Lovely place with a nice view and very neat rooms. It also offers a wide range variety of "all you can eat" breakfast
Tiny room and no pool or gim, but hammam and massage service available. Nice terrace. It's only the european standard for a3 stars hotel, but not near 4. Be aware, the people on the reception wasn't very professional, hiding details like the extra cost of the touristic taxes or arranging ridiculously expensive taxi
The room status was not satisfactory, cleaness was not orrible but neither sufficient. Area is not dangerous but neither convenient. Working in the lobby was hard, little space. There is a kind of parking outside.
The only good point was the position of the hotel, all the rest was extremely unpleasant:
Checkin: there was none at the desk, I had to wait in order to get the room
They said me that I had to pay and extra for the second guest of 25 euro, when I highlighted to them that this was very shocking since I never saw this anywhere else, they lowered the price to 10 euros seriously???!!?
The food was very low quality
For order the food I had to wait 1 hour cause there was the buffet going on and apparently is not possible to order a la carte until the buffer ends. again.. seriously?!?
At the checkout none of my 3 cards were accepted by them (visa, MasterCard, etc) just cash
I asked for a Taxi and they said me that it was better if I could go on the street and search it for my own
The most funny part? I'm Accor platinum member
Again, this was so far my worst experience ever and overpriced
Within 15min we catched 2 Kakerlaken! The Front desk Manager said, The Problem is known!
No garage parking, rates can be negotiated with front desk, no body is paying the same. Tiny elevator. No easy access for wheelchair
comfortable
Un bon hotel pret de la tours hassan
Very low level hotel(small Rooms-no conceirage-no parking-old furniture)