About
Location :
Added by Jopie, at 27 November 2016
Opening Hours
- Monday 7:00 AM – 7:00 PM
- Tuesday 7:00 AM – 7:00 PM
- Wednesday 7:00 AM – 7:00 PM
- Thursday 7:00 AM – 7:00 PM
- Friday 7:00 AM – 7:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday Closed
Gallery
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14 Reviews
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16 December 2017
Quitting the ticket order system is just going back 15 years ago
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21 November 2017
Just make sure that when you have a package delivered you are at home, because they never bother to try the next day. Also don't even think that they could possibly use your smaller local/neighbourhood post office for packages because god forbid to give more work to their employees. Bascially the entire city of Luxembourg has to go to this Gare post office when the package could not be delivered at your place. It's a complete non-sense that they don't have at least 1 retry policy (next day or scheduled when you are at home) or to use the local post offices. Why on earth can you drop off packages for delivery at your local post office but you can't get them from there for pickup.
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20 November 2017
Terrible waiting time, you have to take a day-off work to visit the shop!
It would be so useful for all concerned when they would provide service by mail or web!response / report this review -
26 October 2017
Nouveau bâtiment tout beau tout nouveau, mais deux pas en arrière.
Avant il y avait un système de "tickets" pour être servi et bien tout ça a été remplacé par une longue queue du type embarquement à l'aéroport. 20 minutes d'attente en semaine, debout dans cette queue pour déposer un simple courrier recommandé. Une opération de moins d'une minute !
La photo ci-jointe montre le système de queue mais pas le nombre de personnes qui attendent habituellement.
Tout ce que la staff a à répondre, c'est "maintenant nous sommes aussi ouvert les samedis après-midi"
Si j'avais le choix, je n'y retournerais pkus jamais.response / report this review -
14 October 2017
Brand new building but they are still using outdated management systems, 40 people were waiting in line ahead of me, and it was a weekday.
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28 September 2017
new modern building and not even one toilet for their clients! Post Luxembourg is dissapointing in so many aspects, i would avoid them if i only could
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04 July 2017
Long waits, systematically
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20 June 2017
On average I had experienced quick and professional customer service from the on site staff. However, the phone support is far less helpful. They requested that I come in person to leave my signature. I insisted that it was impossible since I was in another country but they initially wouldn't offer any other solution. Only after a couple of minutes of going back and forth they suggested that I send my signature by mail. Shouldn't mail be the first option for Postal Services company?
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15 June 2017
Das museum ist sehr intressant
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04 May 2017
3 guichets sur les 4 ouverts servent les clients qui sont nombreux à attendre leur tour.
Très Longue attente .
Ou est passé tout le personnel des petites postes qu on a fermés un peu partout dans le pays?!
Très déçue !response / report this review -
26 January 2017
Les équipes sont super efficaces, super rapides, aimables ou en tous cas neutres.
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13 December 2016
Personnel accueillant et compétant. Nombreux guichets et peu d'attente.
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04 December 2016
Kompetentes Personal nur oft langes warten.
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04 December 2016
Un bureau de poste que je connais depuis 2000. Toujours aussi propre. Un espace "mobile" assez spacieux a été créé.
Accueil sympathique, formalités simples, service efficient.response / report this review
