Wait for around 1 hour for a withdrawal from my own account. The process they used is very primitive. They had to fax the details to get approval from the account related branch, and it took more than 45 mins. Worst customer experience I ever had in a bank. They even do not have a facility to retrieve the account branch from the account no. These state banks should change their processes to give a better customer experience.
worst customer service.
Staff is friendly. ATM / CDM banking facilities available.
Staff is friendly. ATM / CDM banking facilities available. Conveniently located.
Staff is not very friendly at all
Staff is friendly and helpful
I have really surprised with the service they have offered to me when i was there to open a accont and the officer" I guess the name was pulasthi " was very helpful and this us really a good improvement from the leader of srilanka banking..❤️
Great customer service
Digital zone is pretty great.
Car parking area is not enough comparing to the amount of daily customer rate.
They act like we are taking their money when withdraw money from our account. I was there to withdraw some amount of money and wasted almost an hour.. because of their fu**ing policy..
Very poor service from “Ran Surekum Naya Sewa”. Happy about digital zone services.
Have multiple ATMs. However the parking space is limited.
Reputed bank in the country.
Multiple ATMs. Quick turnover
A larger bank in the area. No enough parking spaces.
Few people can get their money in same time. Few ATM s there.
Need more space for parking. Customer service is fine.
Great service with training centre for BOC staff.
Place is good but Cant satisfied with the staff Service..too late everything
Bank of Ceylon Maharagama Super Grade Branch with Smart Zone.
24X7 access to ATMs and CDMs for cash withdrawals and deposits.