About
Location :
Added by Jopie, at 13 September 2016
Opening Hours
- Monday 9:00 AM – 3:00 PM
- Tuesday 9:00 AM – 3:00 PM
- Wednesday 9:00 AM – 3:00 PM
- Thursday 9:00 AM – 3:00 PM
- Friday 9:00 AM – 3:00 PM
- Saturday 9:00 AM – 1:30 PM
- Sunday Closed
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16 Reviews
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12 July 2019
When sending money overseas, this is the bank to recommend. Officers at that department were really nice and had can do attitude. Place is much crowded though.
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19 January 2019
Good service. Easy to get
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28 September 2018
A customer applied for a loan of over Rs.13M to buy my property in Maharagama. When all confirmed, by the legal department and the branch he advised me to come and sign the Deed. I flew from overseas. The exiting caviet I had entered was cancelled a with a legal cost to me. More and more documents needed.
After visiting the branch (a seller normally does not need to do) several times I told the manager I wanted about two minutes to speak to him
about certain issues and waited over 40 minutes outside the cubicle.The manager was very morose.A smile has never seen his face.May be he was far and far above all customers.Surely in my life over three decades in banking ,mostly over the manager's grade , I have never seen such a dead body in a bank cubicle.Ever!
The property was sold to a different party. The branch lost the loan, which would have easily paid this moron's monthly pay.I deposited the entire money in a different bank.
Why should I ever step into a branch like this.Can I ever recommend this Bank to a third party?
As one customer has reviewed elsewhere , why should I go into the kingdoms of emulating Bill gates?
I must finally thank two employees in the loan department. Nice two.Just apply for a transfer for your future.
K.A.B. from New Zealand.response / report this review -
03 September 2018
Years ago it was good. Now the people at the bank there think they are bill gates with rude behaviour. Also not much parking here. And crowded always.
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24 August 2018
Worst customer service ever from a private bank. No proper system to cater the customers. Have to sit and wait for so many hours to solve a small issue. Short of staff all the time. Right now I am sitting on this blue sofa and writing this review with lot of anger. Lolz.
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02 April 2018
Very bad serservi i have to come to the bank twice for the same purpopur
And this not happened only onceresponse / report this review -
10 January 2018
Good service
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25 October 2017
Always helpful place. Managers are Very respectful
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07 October 2017
saturday working commercial bank..saturday open till 1.30pm and cash deposits machine available.fast service
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05 October 2017
Commercial Bank before very Good but now worst bank in sri lanka..If you went on one of Branch you will feel.. customer service officers Thinking they are the Gods.. no proper waiting Que for Customer Service Reqests.But for Cashiers Perfect..they are Managing well.. I went to open a bank account for my baby & spend around 3hours in branch..same time Buddhist Monk came to do some work but they ask to wait..but we tell to finish that work first.Is this is the way they are treating to the Religion..Now I need add my baby account on my Online benefit list
but from last months they did not do any thing.. at least no respond.. What is the Responsibility of your Bank to the Community?response / report this review -
16 July 2017
I am wondering to find out How this Bank is getting award at for been the best bank and so forth from various Institutions around the world.
I had had many Bad incidents at Commercial Bank branches ells where, but most recent one was in Maharagama during my last visit on 3rd July 2017 .
1. I check with the lady at Accounts opening to get my pass book updated. She sent me to a deferent counter and from there I was sent to 3 different counters to get my Pass book Updated , finally I went and stopped at Assistant Manager. Where He call one of the counters I already been and ask that officer to update my Pass Book.
2. I did some deposit and even at that counter my Pas book was not updated. The teller next to I was attending (Cash counter) a Works woman was on phone while doing the transaction, there was another Guy playing on a Tab. More of personal business instead Customer care
3. Man in Police officer Uniform enter the Bank with the full helmet on, Nether the security or any other staff member ask him to remove the Helmet. This man with the Helmet went to the Asst manager and spoke whe the helmet is on, he did all his banking while the helmet is on until he left the bank ,
This is the exact way Robbers enter to banks, if the bank is ok for robbers with Helmet entering the bank no issue for us since it is banks money they will rob. But we are concern since we are also inside the Bank in a situation and these robbers will shoot us Incent public if something breaks up so this can be a risk to public as we can get killed in a situation like this.
I took time to Complain to the Manager up stairs. I waited more than 45 minutes to talk to the manger. Hews very accommodative but was in a Hurry.
I have doubts that this organization must be purchasing the awards form relevant Institutions. As in reality I don't see any customer care and safety. And this is not the first incident I have faced many at different branch. I have many stories to comment. If you the management wishes to talk to me they can send me a e mail so I will reveal My contactsresponse / report this review -
26 March 2017
Good customer support
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23 February 2017
Well, somewhat disappointed about their service and ended up with Nawinna Arpico super branch.
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12 February 2017
Cash deposit machine is very convenient, no need to fill forms
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03 February 2017
Latest technology is applied for deposits and withdrawals and thus congestion inside is minimized.
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20 September 2016
Good place
They have money deposit machine too so no queuesresponse / report this review
