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About

Sugar Beach, A Viceroy Resort is a spa, located at Val Des Pitons Forbidden Beach La Baie de Silence, St Lucia. They can be contacted via phone at +1 758-456-8000, visit their website www.viceroyhotelsandresorts.com for more detailed information.

Location :
Val Des Pitons Forbidden Beach La Baie de Silence, St Lucia
Added by Jopie, at 10 November 2016

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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29 Reviews

  • Diz Daniel
    19 June 2018

    A great beach on a private resort that is still accessible for the locals(I am glad that the locals are not barred from their own country's beach).

    I only took one picture but have a chat with local, a nice lady in a shop that sells t-shirt and other items for tourists, a man(Blaze is the name) that sells fresh fruit smoothies near the same shop. Had a talk with both and they were happy to share their local history of the beach.

    Yes its a beach but this is a beach in the West Indies or Caribbean, whatever you prefer to call it, but its a great beach!

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  • Lori Mills
    11 June 2018

    We didn't stay at the resort, but were there for the day with an excursion group. Sugar beach is amazing. It's located between the amazing Piton mountains. We've come to St. Lucia twice now, and this is our favorite place to snorkel.

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  • Tom Mulholland
    31 May 2018

    Just Amazing! The service is warm and welcoming, the setting is sensational, and the rooms are second to none. The rooms are private villas with a plunge pool, the food in all 3 restaurants are definitely the best in service and in food. Being between the two Petons looming above and being right next to the beach, I wouldn't want to stay anywhere else. The taxi service is quick and reliable and all the drivers and private butlers are kind and caring and are willing to do anything to make your stay better. Really is truly the best!

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  • Steve McCray
    05 April 2018

    We visited three or four of the top St. Lucia resorts during our visit, and we all feel that this one was clearly the best. Despite being the most expensive, they were the most welcoming of "outsiders"--those coming to enjoy the beach and/or restaurants without booking a room in the hotel. In stark contrast, other popular resorts we visited (**cough** Anse Chastanet **cough) treated us like second-class citizens. The beach itself is very small, but nestled between the two Piton mountains in a truly spectacular setting. The restaurants are among the best on the island. First Class all the way.

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  • Alexander Pinigis
    03 April 2018

    I'm writing this review as someone who didn't stay here. We just went to the beach as visitors and snorkeled and had some drinks and snacks. It costs $10 to park your car right outside the gate, otherwise you need to get a taxi or water taxi there. You can also pay $50 per person to park halfway down and take a shuttle the rest of the way, and get a $50 voucher that can be used toward food or drinks. The food and drinks are excellent. Also excellent is the snorkelling. We saw cuttlefish!

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  • Tre Cash
    29 March 2018

    Accommodating to non guests. Park at the very top and walk or pay taxi for ride down or pay for guest parking near the bottom with shuttle to the beach. The beach is beautiful. We went late for the sunset and didn't pay anything for the lower parking or shuttle because the cashier had left for the day.

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  • Keith Hills
    21 February 2018

    This is not a comment directly about the hotel itself as we didn't stay there, but about the beach. The beach is beautiful and in a wonderful setting. The Sugar Beach Hotel has however commandeered 80% of the beach, leaving locals and independent travellers the option of forking out $50 US per head to use their sunbeds for the day, or huddle like sardines on the 20% of beach that hasn't been commandeered by the hotel. The hotel also controls access to the beach by road, so unless you pay a $50 access fee, the only way to get to the miserly bit of public beach is by an expensive water taxi.

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  • PS Massage
    19 February 2018

    Didn't stay here but ate lunch at their restaurant and toured the lobby, recreation area and drove through the resort. It's a wonderful, beautiful location but the in my opinion a cold, stuffy resort. I stay in 5 star resorts all the time and a lot have a warm and comfortable atmosphere compared to Sugar beach. You have to have a shuttle take you to the majority of rooms or hike extremely steep roads. The beach is not within easy walking distance from most rooms and all steep hills to walk down. Customer service was great and we received our food from the seaside restaurant much faster than most places we ate in st Lucia and the food was pretty good comparatively. They have three restaurants, two on the beach considered fine dining for dinner and one limited selection casual restaurant in the lobby. The pool area was bland and unimpressive. The rooms are independent cottages with your own pool so if you like to be somewhat secluded and private you would like this resort. I'm unsure what the rooms look like.

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  • Joe Plummer
    11 February 2018

    Straight up the most beautiful resort I have ever been to. Impeccable service, gorgeous rooms and my son is still asking for the tuck tuck to take him to breakfast. If you are looking for a place to get away from it all then this is your place.

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  • Elizabeth Grasmeder
    08 January 2018

    My husband and I stayed at Sugar Beach for a week in December 2016 - we simply can't wait to go back. The resort was beautiful, and the accommodations, dining, and staff were simply fantastic. The concierge staff was excellent in helping us set up transportation from the airport, as well as excursions to activities on the island, although to be honest if we'd never left the resort it still would have been an amazing vacation. While I was originally a bit nervous traveling to the island just as hurricane season was ending, I shouldn't have been - the weather was perfect (low 70s to mid 80s) every day, sunny, and with about a 10 min rain shower a day. I couldn't recommend Sugar Beach more highly - we're already planning a return trip!

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  • Ronald Swaine
    22 December 2017

    Wait staff focused on making money rather than ensuring enjoyment, though hard not to enjoy such a beautiful place with great snorkeling and boating. Upkeep has kept this location changing owners every couple of years, and it shows. Overpriced drinks. Local vendors selling silly wares and offering weed, despite seeming to be a private resort. Tourists from other resorts are allowed on premise too, but generally stay close to the on-site snorkeling.

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  • K W
    17 December 2017

    Nice beach especially with the insurmountable Mount Piton in the background. Perfect for swimming and snorkelling. Very unusual set up, I'm not sure whether the fancy, posh Viceroy owns part of the beach or if they just stick down their sun loungers and 'claim' it. Could benefit from public shower, toilet and changing rooms. Can be a nuisance when the intermittent rain hits, as there is next to no cover.

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  • Naki N
    29 November 2017

    The most luxurious place we stayed on the island. It's pricey but I'd say it's worth it. Service is excellent and so are the rooms. Each one comes with a jacuzzi or pool. You'll also get your own butler. The beach is amazing. Great snorkeling right by the shore, so there's no need to do the kayak excursion. Only complaint is that I'd expect a place like this to be adults only, or at least limited to children 12 years old and above. There were a couple of badly behaved kids at the resort while we were there and it ruins the vibe a little. More the parents' fault than anything and for this reason I prefer adults only hotels, especially at this price point.

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  • Lawrence C
    19 November 2017

    It is a very relax vibe. Great view of the Pitons and sunset of you stick around. Only bad thing is if you pay cash at the bar, it takes them a while before they can get change for you as it is not on site.

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  • Ella Ridley
    23 October 2017

    The hotel is built on a steep hill and is designed to give you a sense of seclusion. Which is means that no one has to see your reaction to the jaw dropping views. Don't worry about walking about in the heat there is a driver service to help you get around. The beach is a bay between two mountains so the water is very still and clear. Thats good as the snorkeling is fantastic and comes right to the beach. You can hire snorkel gear if you don't have any. The food, while understandably expensive, is gorgeous. The staff are amazing as well.

    The only negitive is the the roads to get there are steep and twisty. I would recommend car sickness tablets and to hire a taxi rather than trying to drive yourself.

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  • Edward Prus, DDS
    25 September 2017

    Do not go here if money is your issue. It is expensive but it's worth every penny. Had a magnificent time they're loved every minute met wonderful people ate geat food and the treatment by the staff was superb

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  • Andrea Walsh
    18 September 2017

    My husband and I just returned from our honeymoon at Sugar Beach. I had to write a review right away on how amazing this place is. Truly PARADISE if you every imagined it.

    We had an ocean view villa with a private pool. Upon arrival, we met with our own personal butler who greets you and gives you a tour of the villa. There was fresh fruit, local rum and plantains waiting for us. The villa in itself is so beautiful, it's like a home away from home. Double shower heads and a nice soaking tub as well as living room and king size bed with netting. Our own private infinity pool was nice to relax in and take in the views of the Pitons.

    We chose to do the all inclusive plan and we highly recommend it. There are so many options to choose from and all of the food is outstanding. My husband especially loved the Cane bar (sushi) and I loved the Great Room (fine dining). The fish was so fresh and delicious that I ate it every day.

    The beach is so perfect with personal covered cabana like huts and many padded lounge chairs. The beach itself is white sands with clear blue, warm water. The snorkeling on site is the best on the island! We also enjoyed eating lunch at Bayside on the beach which is causal but delicious!

    Sugar Beach is located closely to so many excursions which makes it so convenient. I got certified in scuba diving at Sugar beach with Vitus. He made me feel so comfortable and also had fun while doing it! He also pointed out wildlife while diving. We saw a puffer fish, crabs, star fish, sea horse and lion fish. Vitus was awesome and I can't thank him enough for helping me in getting certified in diving.

    Some other excursions we did was the sunset cruise which had beautiful views! We also hiked the Gros Piton. It was extremely challenging but so rewarding reaching the top! We hiked in the rain and it felt pretty great! Lastly, we booked an excursion with Moby Dick (located on the beach) with Graham. Graham was so great! We took a boat ride to the town of Soufriere, went the to volcanic sulphur mud bath (which makes your skin feel like a baby), then went to the superman waterfalls, had a local lunch and then snorkeled at Jade mountain.

    Honestly, we can't say enough good things about Sugar Beach. This place is the most beautiful place we have ever been. They have so many personal touches. Almost every person there remembered us by name and was so kind. The people there honestly make Sugar beach so special. I actually teared up leaving because it was so spectacular. A few people we would like to acknowledge and thank for being so amazing to us (and sorry for not getting everyone's names because you all were great): Hands down our server Charles, just wow! You, my friend, go above and beyond and deserve all acknowledgment, thank you for making us feel so special. Vitus, as said before, you were so great in making our trip memorable and fun in scuba diving! Linus our morning server who always wanted to know about our day and gave us suggestions. Rachianna who was one of our servers for breakfast and Bayside who was so sweet and we were always so happy to see her. Claude who was our server on the sunset cruise, you were so attentive and caring. Julia was always a cheerful hostess and server at the Bayside. Merton- our mixologist at the Cane bar who taught us the game of snooker. Also the other bartender with the braces (so sorry we didn't catch your name) you made us laugh and smile every time we talked to you. You have such a contagious smile so thank you!! Angelique and Julien, you were always checking to make sure we had a great time and we appreciate that. Mark Sterner for also making sure our stay was wonderful. And lastly, Mike Walsh for helping us to coordinate this all.

    Sugar beach, from the bottom of our hearts, thank you! Our honeymoon was unforgettable. We had so many wonderful moments and memories that will last a lifetime. We will definitely be back at some point. Thank you!

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  • Autumn Zuckerman
    09 September 2017

    We went to Sugar Beach for our honeymoon and rented an ocean view villa. It was beyond amazing!! Every single staff member was personable and professional and went above and beyond to make your experience perfect. You are assigned a personal butler who will set up literally anything- dinner off the resort, hike of the pitons, sunset cruise, bath after hike, water taxi to other destinations, spa apps, etc. They made it SO easy. The accommodations are clean and beautiful- absolutely breathtaking views!!

    We paid the all-inclusive fee which I think was a good option. Every meal at any of the 3 restaurants was absolutely delicious!! If you do the all-inclusive option, all of the restaurants and room service have plenty of included options. Definitely go to the Friday night BBQ!!! Everything is really really tasty (and you may see a celebrity or 2 like we did)!

    The beach is secluded and peaceful. Waiters come to your chair ready to get you anything you need. The spa was wonderful- best massage of my life and very sweet workers. It is nestled in the "rainforest" and incredibly peaceful.

    My husband and I like to workout and they have a state of the art gym with any possible equipment you can imagine- high end treadmills to Crossfit gear, free weights, stretching machines, everything they also have fitness classes and yoga on the sunset deck with breathtaking views.

    Literally cannot imagine a more perfect destination for any trip. I was worried that kids were allowed, but honestly there were very very few and they were well behaved. We went to Jade Mtn for drinks and to check it out and are very glad we stayed at Sugar Beach instead- A/C, modern accommodations, great beach access, and a variety of delicious foods.

    This is the most romantic, breathtaking, accommodating, beautiful places we have ever been!

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  • Andre Duminy
    17 August 2017

    Un-be-lie-va-ble

    This is one of the most romantic, idyllic, scenic, tranquil, elegant places I think I've ever been to. I've never experienced views this stunning - crystal clear water, white sands, lush vegetation and stunning cliffs on the sides of the Pitons.

    The service is top class yet unobtrusive - you feel like it is your resort and yours alone. The rooms are spacious and stunning with luxurious interiors (I don't know what mattresses they have, but it feels like you are floating on a cloud when you sleep). Food is expensive - it comes with the territory I guess - but plentiful and wonderfully arranged.

    Love it, love it, love it.

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  • Pamela Harasimo
    24 June 2017

    Absolutely beautiful resort with spectacular views of the pitons. The Sand is perfectly white. Staff at the beach side restaurant is very attentive and nice.

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  • Elizabeth Ewing
    22 June 2017

    Breathtaking! Visit if you have the chance! The views of the Pitons are incredible

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  • Sam Wozniak
    17 June 2017

    Wow. Next level type of resort. Exclusive and amazing, sort of like a movie or a dream. We took a boat to sugar beach and went scuba diving, but walked around resort to check it out after. Right between the Petons Perfect location.

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  • Tiana Kutkovych
    05 June 2017

    We stayed at Sugar Beach for 6 days at the end of May. Overall, we had a great time and experience. This resort definitely better than most of the options on the island due to accessible beach and great location with stunning views.

    What we liked:
    - Beach was great. Imported white sand, beach chairs and umbrellas, cocktail and food service
    - Swimming pool was awesome
    - Bayside Bar is great for an afternoon drink (highly recommend to try Coco Punch)
    - We stayed at luxury villa with a small private pool around 600 level. Decor and usability was nice. Every night the staff would leave us either some local chocolate or muffins. You also get free water, Piton beer, and some soda options.

    What we didn't like:
    - The hotel is extremely expensive. To give you some perspective of prices for 2 people: breakfast ~$150, dinner $200 - $300 depending on what you eat and drink, cocktails ~$16. It is a luxury hotel, but it is outrages to price a dish at $26 that has 3 tiny shrimps. It honestly made us laugh
    - The shuttle was really annoying. It takes time to get it and get around
    - The private villa is not worse the price. The pool was dirty and it wasn't cleaned during our stay. Therefore it was useless
    - Snorkling was terrible. The water was murky all the time. Very few corals and fish.
    - Me and my boyfriend got bitten by something in the ocean. After the bites our skin got covered with blisters instantly
    - The crowd in the hotel was super snobby

    Would we come back to this hotel? Probably not. We give 4 stars only because the resort has beach access and fantastic views. If we would ever come back, we would actually stay at the hotel which is located closer to the beach. This would allow to get easily get around and not be connected to the shuttle.

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  • Martin Harvey
    19 May 2017

    Beautiful resort with lovely views and nice calm waters to swim in. Prices are high due to it being exclusive and to a high standard. People can visit for the day and use the beach as long as pay for things or there is a tiny little bit of beach that is public but it's not as nice

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  • Claudette Roulo
    10 February 2017

    We stayed elsewhere, so this is review is of the public facilities. You'll park quite a ways from the beach, but there are free shuttle vans to take you down and back up. All beaches in St. Lucia are public, but some resorts charge you a road use fee. Sugar Beach does not. Also, unlike most of the resorts, Sugar Beach provides loungers for free in a small area off to the edge of the beach near the reef. It can get a bit crowded on this sliver of beach as people wait for their water taxis, but we had no trouble getting loungers. The snorkeling here was excellent.

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  • Essie Wagner
    08 February 2017

    It's pretty, and there is bar service. However, if you are not a guest of the hotel, renting a chair will set you back - for us it was $50 per chair. The water is warm, clear, and clean.

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  • Dave Sturino
    07 February 2017

    We absolutely love the Sugar Beach on St. Lucia. We have been coming to this location since 2000 when it was a Hilton, then Jalousie Plantation and 4 times since it became Sugar Beach. The improvements of the facilities and the quality of service is tops! The entire staff ROCKS! The Dive shop manager, Vitus is by far the best anywhere! Cannot wait to return!

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  • Campbell Cartledge
    19 January 2017

    Sugar Beach is a dream. From our superb breakfast in the mornings with Ingrid to the sunset cruise with Claude and crew – I couldn’t have imagined anything more wonderful. As newlyweds we didn’t explore the island much, but to be honest the resort has enough to do on its own. I recommend: 1. Sailboat sunset cruise 2. Drinks at the beach bar (during sunset) 3. Laying out on the ‘new’ beach (Gazpacho is out of this world) 4.Dinner at Cane bar (amazing sushi) 5.Friday beach barbeque (FUN!) --- before we even left the resort we were planning our next trip back down. Thank YOU Sugar Beach --- it was as honeymoon of my dreams.

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  • Michael Simpkins
    17 November 2016

    The views are stunning. We ate dinner at the restaurant on the beach and we somewhat disappointed. The staff was excellent but the quality of food for the price was severely lacking. Honestly we ate a local dish at a mall in Rodney Bay that was better and 10% of the cost. I would suggest that you go to the Mango Tree restaurant when dinning out. 1/2 the price, better food and better view IMO.

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