the worst of the hotels where I stayed .. dirty, without internet and with absurd prices . all the rooms are broken and with problems . I do not recommend anyone to use this hotel
Best hotel in Tripoli when it comes to location and size but the worst management
As the only big size hotel in Tripoli, the expectations would be high enough to see a well taken care of hotel with international standards. However, this might be due to the weakness of the tourism activity in Tripoli.
Anyways, location of the hotel is marvellous! the customer service is very good, the rooms are spacious, a little depreciated furniture but it is ok. The views are great.
The lobby is nicely designed.
The fitness centre has become largely depreciated and it needs refurbishing.
The swimming pool is great.
The senator and the Galleria halls are perfect for special events. The events planner is very professional and helpful.
The food served is very tasty.
As the only big hotel in Tripoli, I recommend it for tourists, and business visitors.
This is the only big hotel in Tripoli, it has great mountains view and it is located near Mina, close to the sea as well. They have breakfast and dinner buffet, also a swimming pool and gym.
The Leisure club is very good for the one who needs sport
Helpful staff, heated Jacuzzi, big swimming pool just note that the machines at the gym should be changed to new ones. We will be back soon.
Beautiful restaurant and pool service
nice hotel , quiet place , nice food ,
The worst hotel experience i have ever had!
The wonderful manager gave us rooms and food for free for a charity event - great staff and service.
Neat. Location is perfect and their service was great.
Not clean at all and I got food poison.
Outdated hotel! Very cold. Not well maintained. Good service.
Good hotel in tripoli, with great breakfast buffet and good swimming pool
Nice place
Prices are so high according to the service given
The wifi is terrible, bed uncomfortable, amenities are terrible. Not to mentions its pretty expensive. I would honestly rather sleep under a bridge because I wouldnt be teased with actual service
In general this hotel and resort is functioning without care even though the prices are high. Urgently needs better management and better qualified crew. The room is okay but you can clearly see the neglect. Has good views overseeing Rachid karameh's international fair
The best hotel in northern lebanon, it offers you the best service you can get in the north, but needs a couple of improvements but still a very good resort for you.