About
Location :
Added by Jopie, at 23 May 2016
Gallery
Add missing information
20 Reviews
-
09 April 2018
I transfer here from time to time on my way to Asia or back to Siberia.
The recently opened new international terminal is very nice and spacious, with not too many shops and restaurants though. Overall it makes great impression and very convenient.
Toilets are clean and large.
People are friendly.
The odd thing that the hub is called now "Nazarbayev airport". So once arrived, you can't see which city you landed, you just see "Nazarbayev airport" That's what is called "cult of personality" - the thing that you can notice in many Asian countries.
But the airport itself is really good.response / report this review -
26 March 2018
Poorly organized transfers! I’ve been traveling from Delhi through Astana Airport with 8 hours gap. Was exhausted after 2 flights, but the place has no facilities at all! No hotel, no shower, Duty free doesn’t serve Russians. Cafes are ludicrous with bad service and very limited selection for overrated prices. Feel so disappointed since the domestic airport is far better and convenient, don’t know why I have to get stuck in here for 8 hours with zero amenities.
response / report this review -
23 March 2018
Nobody speak english or is somewhere close to being nice
don't even go yo the hotel near by it's the worst service and still everything is written in cyriliqueresponse / report this review -
21 March 2018
Modern, clean and above all not crowded and reasonable travel distances
response / report this review -
12 February 2018
Astana's first airfield was built in 1931 on the outskirts of the town and was developed further after World War II. However, a new airport, which became Astana international Airport, was built 11 miles to the south of the city and opened in November 1963. It was largely used by Aeroflot and its local directorate. Following the transfer of the capital from Almaty to Astana in December 1997, the airport underwent a series of major reconstructions which brought it up to international standards, including the current 11,484 ft (3,500m) runway. A new passenger terminal designed by the late Japanese architect Kisho Kurokawa was opened in February 2005. Further development occurred in 2017 with a second terminal opening in time for Expo 2017 - all international flights moved to this new terminal.
response / report this review -
16 January 2018
One star because of terrible parking service!
We paid the parking on the self service machine, got the receipt but didn't get the parking card back from the machine.
We was forced to pay the "lost card" fee, although they could confirm the payment, and the system check the license plate.response / report this review -
24 December 2017
its small but very nice place in aastana . aastana airprt is good nd air aastana flight is also good service. i traveled by air aastan
response / report this review -
09 December 2017
Very large parking place, amazing airport seperated in 2 buildings
response / report this review -
07 December 2017
2015 I was in the airport, astana is an amazing city . Well the water in that airport is expensive. but is beautiful!
response / report this review -
14 November 2017
Very nice airport. Getting here every week, always clean and good.
response / report this review -
27 September 2017
If you are a foreigner especially if you are from the West, then most likely you will have a good experience since the staff is instructed to please you. In case of an emergency or something, you will be given a priority.
Now, if you are a citizen of Kazakhstan then it is a whole new story, none cares about locals. Foreigners always come first.
The woman named Zhanna who deals with arranging transportation and hotel stays when flights are cancelled is a horrible worker. She forced us to wait for her for over 4 hours (we were all from Kazakhstan but not from Astana) because she was busy and when asked when she would come she simply stated "i don't know when I will be free". That's the kind of service the airport of Astana provides to local citizens of Kazakhstan! Well done!response / report this review -
06 September 2017
Nice place (international part), domestic one is a bit old and needs renovation. It's not pricey. Staff were friendly.
response / report this review -
20 August 2017
The new terminal rocks! Very designy and fresh. Clean, too. Unfortunately staff totally overwhelmed.
response / report this review -
25 July 2017
Only used the VIP terminals, that was awesome. An incredible clean well organized airport.
response / report this review -
15 July 2017
Baggage came in 1 hour after passing border. Shiny airport, but staff is a bit strange. Immediately see that airport was built in a hurry. Not enough wall sockets. Washrooms as everywhere in Astana. Lack of baggage workers. Horrid.
response / report this review -
13 January 2017
The worse airport service immigration my English quite poor but they are worse since arriving the immigration form really small even can't write name and surname and on the back side remarks really small said if stay more than 5 days have to register with the immigration police local so I didn't register oh my god big problem they will don't let me fly .
response / report this review -
15 July 2016
Maybe it is not big enough for a city like Astana, but still it is a nice airport.
response / report this review -
09 July 2016
Ok airport, but still plenty of things to work on. Taxi to the airport is rather expensive, but bus #10 goes straight to the airport. Duty free is basically useless, prices on food & beverages are unreasonably high. Though this one is a bit better than Almaty Intl Airport, to my taste.
response / report this review -
26 June 2016
The airport staff could be a bit more professional and helpful. Also the seating arrangements have been removed on the ground floor, why?
response / report this review -
30 May 2016
I found the staff here to be extremely helpful for a foreign non native speaking tourist who was pretty much lost. Very clean and easy to find amenities.
response / report this review
