Samsung Experience Store & Service Center Hilton Arcade

Location :

• Edwin Wambani

  30 December 2018

  Those at the reception needs to be trained in customer service hence the service being provided is poor

  response / report this review
• Aseneka Enoka

  05 December 2018

  For sure this place is wonderfully designed.

  response / report this review
• Mohamed Ali

  19 October 2018

  Over priced. Last week I went to there to Samsung u flex headphones and charged me extra way ahead of the market price.

  response / report this review
• Fay T

  19 September 2018

  Poor service. Very slow. Took my 6k deposit and didn't even make my phone. Hoarded my phone for 2 months and didn't even make it. A simple battery problem they couldn't sort.

  response / report this review
• Ndinda Mukiti

  10 June 2018

  Many people but they were just sitting and story telling. The one who finally came to assist was very helpful in regards to insights on the phone functionality though reactant to show us the different phone colours for the particular phone.

  response / report this review
• Daldan Kamau

  06 April 2018

  Best experience
  Best deals
  High quality services..
  You will love the place

  response / report this review
• Aseka

  06 April 2018

  Good customer service.

  response / report this review
• Jihad Sheikhhassan

  05 March 2018

  Service, customer service not that good

  response / report this review
• Josiah Holo

  28 February 2018

  Great customer support and assistance.

  response / report this review
• Jonas Kibet

  18 December 2017

  One of the samsung stores offering a variety of products, the products are cool but abit pricy, I coulnt not locate what I came for since some of their products are nolonger in the market. I had to stop my search here. But for other items. This is a great shop to shop from.

  response / report this review
• Mbithuka Tech-world

  06 December 2017

  Samsung services are the best.

  response / report this review
• David Koech

  22 June 2017

  Not only did they sold me an useless battery,thiis guy said he can fix my touch screen without an official receipt.He ended up scamming me with a chinese fakeit cracked the same day.

  response / report this review
• Bindi Tank

  16 July 2016

  The centre never call back or communicate. The staff are not helpful either. Customer service could be better for such a brand name.

  response / report this review
• George M. Gichobi

  15 July 2015

  Great store and the service center staff are also very helpful about customer issues.

  response / report this review