Equity Bank - Ruai

Location :

• Paul Karenju

  14 January 2021

  I still don't understand why there are empty counters without staff

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• Kevine Mbacha

  26 November 2019

  The only issue I had with this branch is that the service agents at the account opening section kept serving customers without a ticket, leaving those with tickets wondering what was happening even if they were next. Their WiFi internet speeds though make the waiting worth while.

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• Tiberius Caesar

  08 August 2019

  Best bank in Kenya but staff letting us down remind them that this is a private sector not a government institution where u beg for quality services

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• Edwin Nyatome

  26 March 2019

  A cool business partner bank

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• Mimi Fiorentina

  28 December 2018

  The service offered is very wanting. Staff are arrogant and domineering. The customer no longer matters.
  Seems Equity has reached a comfort zone and feels too big.

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• Benson Mbuthia

  01 November 2017

  Worst bank I have ever been to esp at the forex exchange teller. Everytime I go there it takes at least an hour to 2 hours. Very inefficient bank. This is why we can't grow in Kenya!!!!

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• Fredrick Gekara

  08 September 2016

  Almost everything is automated there so the queue moves faster than it used to. The staff could use some corporate courtesy training though. Just a little bit of it will do. A refresher maybe.

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• James Waweru

  04 April 2014

  No long queues but they need to check on their opening hours

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