Awesome and vibrant staff who are friendly. Warm Ambiance as well especially the put aside specific space for kids. Doesn't feel like a hospital while at AAR.
Service are very fast and the staff is very friendly. I've had the best experience with AAR kenya at this branch.
Generally trying to be 'As human as us'.
Good customer service, specialists available too.
Love the customer care and medical personnel attitude, until it came to the pharmacy and i opted to buy drugs outside and they had to charge for the IV, which was not on the receipt and the pharmacist had to call someone to confirm the price, and its not the IV where you have lots of injection, its the normal syringe and service. Am okay paying a consultation fee relative to what they are asking or higher, but why charge an extra 960 for an injection and the nurse doesn't get a commission???
professional customer care
You get pretty good service
I loved the quick service I was given at this institution as well as the nice smiles from caregivers.
The hospital services at AAR Thika Road Health Center is fast, reliable and easy to access for people along Thika Road
Being received well in a hospital ☑ Friendly doctor's ☑ comfortable waiting area ☑ computerised systems to Capture data ☑ friendly to packet ☑
Prompt service delivery. Accepts cash, M-pesa, and Insurance payments. A well organized facility with an area special for children to play, free WI-FI available. Friendly and ethical staff.
The service is very prompt whether your service is insurance based or just a cash walk in The attendants are friendly, even the kids have a play area, the place even has wifi I liked my visit here THUMBS UP!