The Westside Dental Practice

Location :

Third Floor,Ukay Centre (above Nakumatt Ukay), Mwanzi Rd, Nairobi
Added by Jopie, at 10 November 2014

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• M Shah

  08 March 2018

  I don't want my worst enemy to suffer what I have had to suffer in the last two months. I am writing down everything I have learned in the hope that it will help other people.
  
  The best defense against quacks is knowledge. You must know what a root canal is, when you need it and, most importantly, how to determine if something has gone wrong - you must learn how to read an X-Ray yourself (it's not rocket science). When doctors, especially in the third world, mess up, they will not tell you - it has to do with a culture of saving face (this can be fatal when they try to hide a serious problem); instead they will shift the blame to you and your unique anatomy or even their instruments!
  
  A root canal is supposed to remove the *entire* infected dental pulp from the infected tooth - this means that a dentist must clean all the way the bottom of the infected tooth. If the infection from the infected dental pulp is not removed, it is pushed down into the surrounding jawbone. This infection will never ever go away (antibiotics will never eliminate it) and, in time, this infection will cause an abscess in the jawbone - this is called an "Incomplete Root Canal" (Google search this and find out the dangers of an Incomplete Root Canal). An incomplete root canal is a ticking time bomb and will always lead to complications. This may happen after a few months/few years of having the botched procedure. After a root canal has been completed successfully and the *entire* infected dental pulp has been removed, it must be reevaluated periodically, usually at the 3 and 6 month mark, to ensure that the *entire* infected dental pulp was removed - THIS MEANS X-RAYS!
  
  Incomplete Root Canals cause chronic infections, and most of the time there are no symptoms until an abscess forms. The lack of pain is because the dental pulp was removed and/or killed of by the infection, leaving a dead tooth.
  
  When you have a tooth infection, time is of the essence: An Infection leads to an abscess which destroys connective-tissue (periodontal ligament) around the neighboring teeth and eats away at the surrounding jawbone. And as the infection from the abscess spreads to other sites in the body, it will cause a life-threatening complication called sepsis, this includes heart complications, brain abscess and death. AN INFECTED TOOTH WILL NEVER SETTLE DOWN, IT WILL ONLY GET WORSE!
  
  A X-Ray was not done *before* the drilling started and, in retrospect, I don't think that my tooth even needed a root canal. It is only after a fair bit of drilling that he told me that my root is bent and that he cannot reach the bottom because his instruments are straight. Think about the absurdity of this statement: In 200 years of dentistry, don't you think someone would have thought about this problem and come up with "Ultrasonic Endodontic Kits" or even curved/flexible "Endodontic Files and Reamers" for different situations? Now, consider signing up for a job, then telling your employer a lame excuse so that you only get to do 20% of the job (even that 20% was botched) because the job you signed up for takes too long!
  
  My root canal was incomplete, most of the dental pulp remained and tooth became badly infected after a few months of having the botched procedure. I went to a new dentist who did a X-Ray and a CT-Scan that revealed arbitrary holes were drilled in my tooth and passed off as a root canal. He told me that my root is only *slightly bent* - most people have roots that are far more bent - and no one has a perfectly straight, symmetrical root. When I told him about the "straight instruments cannot navigate bent roots" claim, he laughed and said that my former dentist obviously did not take me seriously!
  
  The new dentist also told me that it just takes a little bit of time and patience to do a root canal properly. And it is much easier to do a root canal correctly in the first place than to rectify a botched one. The new attempt at a root canal usually turns out to be an effort in hopeless futility, wasting precious time during which the infection gets the upper hand.

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• G S

  24 January 2018

  They'll destroy your perfectly healthy teeth. If for some reason you've had something done with them, get a x-ray and get a second opinion ASAP.

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• Samri K

  19 July 2017

  ** avoid by all means*** they don't know what they are doing. this **** dentist drilled my expensive crowns, when I went there to do root canal. absolutely absurb!! now I'm left with no choise but replace them which costs thousands of dollars (its a 3 pcs crown attached to eachother).

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• Dhruti Sachania

  17 November 2014

  Amazing patient care

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