Perfect combination
Everything above average, service is good.
Absolute brilliant. One of the best onsen. Great service, fabulous food and relaxing environment.
The Ryokan has three types of private onsen bathroom. It's baby family friendly. Baby amenities are available :-)
Also food was buffet style and very good!
This ryokan is absolutely amazing. The onsen is a great experience, the food was divine, and the staff are courteous and helpful. The staff member that checked me in and the waitress also spoke English so I was never lost as a foreigner. Highly recommended. Definitely the icing on my trip to Japan.
Staff very nice though their English is limited. For regular rooms there are 3 public baths or onsens and each are different unique and all enjoyable.
Onsens are all gorgeous quaint and lovely.
Enjoyed the food tremendously.
旅行会社勤めの息子の推しで、楽しみにしていたが。一言で言えば、ガッカリである。
価格の割には、建物は古くて月光園の端の部屋に通されたが、掛け軸や電気まわりはカメムシだらけ。部屋の浴室は清掃出来ていなく。老舗の名にあぐらかな?とも言える始末。
北海道、鶴雅グループに慣れているせいか比較にならない。
建物が古いなりに、清潔感を大事にして欲しい。部屋に移動の最中も賄い部屋のあちこちが見える始末。廊下には、賄いのワゴンが角カドに有り美観を損ねている。
有馬温泉を旅の最後に期待に胸を膨らませ……誠に残念で有る。
ただ、売店の職員のおもてなしには、心癒やされたのは、唯一の安らぎかな……と。