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About

Turkish Airlines is a travel agency, located at Al Hussieni Complex No: 141، Mecca St., Amman, Jordan. They can be contacted via phone at +962 6 554 8100, visit their website www.turkishairlines.com for more detailed information.

Location :
Al Hussieni Complex No: 141، Mecca St., Amman
Added by Jopie, at 20 November 2016

Opening Hours

  • Monday 8:30 AM – 4:45 PM
  • Tuesday 8:30 AM – 4:45 PM
  • Wednesday 8:30 AM – 4:45 PM
  • Thursday 8:30 AM – 4:45 PM
  • Friday Closed
  • Saturday Closed
  • Sunday 8:30 AM – 4:45 PM

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23 Reviews

  • Paws Jo
    31 March 2021

    My first flight with them and was very good but the too many passengers on the plane

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  • Bilal Azab
    21 January 2021

    I stopped by Tuekish airlines offices in Amman to switch my flight date and I was impressed by the level of their services. Their employee Heba Kilani was amazing

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  • Maria Linder
    30 November 2020

    The call centre is a disaster and all the times.I rang they were of no help. The office in Amman is very good, the level of English is great and they are very professional.

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  • Mohammad Alajarmeh
    16 November 2020

    First there is no signage at the building to indicate it's turkish airlines office. The staff here never never picks up the phone. Their customer is ok at best.

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  • Omar Ananbeh
    08 November 2020

    Called 30 times no answer or “busy” terrible service had to call offices out side of the country to get an answer. I would give them 0 ⭐️ if I can.

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  • Altavistasfo
    24 May 2018

    The worst service at their Amman Reservation Call Center. Like many, i ve called them for days with no answer and no auto-attendant. The absolute worst office

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  • Khalid Altarifi
    04 April 2018

    I purchased ticket Miami istanbul Amman round trip for $797
    I changed the date of Amman istanbul, they charged me $650

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  • Ahmad Jms
    19 March 2018

    They never answer their landline, but great help when you go at their office.

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  • Ahmad Obiedat
    15 February 2018

    We were late 5 hoyrs in istanbul airport

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  • Jamal Al-Khatib
    09 January 2018

    When it comes to flying Turkish Airlines, the service is excellent. Too bad can't say the same about the service at Amman office. I've been hopelessly trying to get someone to answer the phone for three days without any success. Shame.

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  • Yazid Ajaleh
    17 December 2017

    very clean and got everything in it even though its a small one

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  • Anhelina Navitskaya
    31 October 2017

    Trying to call during an hour. Nobody picks up the phone. Is that customer service?

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  • Ahmad Fardous
    19 October 2017

    You know those stupid questions where you're asked "You have one chance to call a person, if that person picks up the phone you die", well if this office were a person I would definitely pick him. I don't know how an Airlines such as this which claims to be "Europe's Best Airline" can have such an awful service. Even when visiting this office (which you will have to since you aren't getting responses via phone), you will notice the dull, negative atmosphere and the lack of enthusiasm on employees which show no welcoming desire to customers whatsoever.

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  • Ibrahim Alsouqi
    27 August 2017

    The young lady that waited on was knowledgeable, helpful and courteous

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  • Aseel Awwad
    17 August 2017

    I suggest to hire some call center and customer service employees since you're such a very expensive airlines 😓

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  • Naser Dajani
    16 August 2017

    Same problem no body answer the phone

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  • A A
    26 July 2017

    Worst customer service i ever seen, phone rings for ever and ever, what is somebody has an urgent issue with a ticket like me, I already filed a complaint with Istanbul office about how bad Amman service is.

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  • Razan Abd El Haque
    23 July 2017

    I love Turkish Airlines and always chose to fly with them. However, the Amman office never picks up the phone!!! The phone just keeps ringing. It is so frustrating and makes me angry to know that the backend does not support the company's image at the front!!!! So shameful!

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  • Suzi Haleem
    18 April 2017

    Amman office never answered their calls..I wonder what they do

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  • Eric Michel Yunis
    09 January 2017

    Bad economy seats .. labelef and sold as Business Class

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  • Lian Kalam
    08 January 2017

    I wish the office in amman to answer the calls !!!!!!

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  • OSAMA MAJEED
    28 November 2016

    very good..Airlines but the Jordan office never answer the phone u must make ur reservation online

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  • Munif D
    27 November 2016

    Good service

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