Name: Grand Hotel Tala Bay Aqaba
Address: S Beach Hwy, Aqaba, Jordan, JO
Telephone: +962 3 209 0777

Grand Hotel Tala Bay Aqaba is a lodging, located at S Beach Hwy, Aqaba, Jordan. They can be contacted via phone at +962 3 209 0777, visit their website www.swiss-belhotel.com for more detailed information.

Location :

S Beach Hwy, Aqaba

Contacts :

Added by Jopie, at 18 September 2016

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Anonymous

31 May 2018

It was the most amazing vacation ever
Amazing reviews , food, pools , beach everything 💜

Everything was perfect, thank you so much for your kind response
Anonymous

18 April 2018

Room wasn't perfectly clean during a holiday stay, everything else was nice including food
Anonymous

20 March 2018

Great vacation, I recommend it to everyone. great service. A great animation team😊💪💪💪
Thank you Maria Arnesova⭐️💐👌🏆🥇
Anonymous

18 March 2018

It doesnt meet the 5 stars standard for a resort yet its a nice place to stay and its part of the tala bay complex which some how gives extened access to its facilities.
Pools are clean
View is nice
No mini bar in the room
Some maintance is requried in the room
Anonymous

17 March 2018

I stayed there at Radisson Blu last year june 2017 the view is nice. However, there were alot of things make you regret booking this hotel some of which are the room cleanles, room service and management.
We left our room at 9:00 AM and we came back at around 9:00 PM and the room was the same as we left it they didn't even make the bed.
for room service they have a menu next to each bed but when i tried to order food around 10 PM they informed me that not everything in the menu are available. i don't understand the purpose of the food menu if its not available and im forced to eat whatever you offering that day. There is no phone book to direct you to anything. you have to call the main desk every time you need anything even room services and they will transfer you to different department. not efficient. Our tv wasn't working and we ask them to fix it that was at 10 PM. the request took 2 hours until they show up. There's no respect of time because they don't realize that we need to sleep at some point.

Regard management, when i walk outside I see kids playing in adult pool, Glass broken in pool area they didnt clean it until you ask them to do it.
I asked the guys in the pool area restaurant for some ice and they want to charge me $5 for some ice. not acceptable!!.

Beach somewhat acceptable. However, when they get everyone out of beach at 7pm you need to return your towel and if you are late they will tell you to keep it and return it next day or they will charge you for it. like i'm working for them.

When we left the hotel they didn't even offer to get the bags from the room. you have to drag your bags all the way to reception. basically they will not do anything until you call and ask them to do their job.

Finally, we talked to the shift manager at that day about all those problems and he apologised and he promise to fix all those problems. It was too late since we were leaving after 3 days of staying there and i don't think we will ever go back there again. Overall i don't recommend staying at this hotel because they promess and charge for 5 star hotel and their service is not even 1 star.
Anonymous

10 March 2018

Nice place, the beach is amazing, the rooms are nice, the cleanness of rooms is above average, it's not very clean as 5 stars should be.
I didn't like the way they respond to guest requests when I call the reception by phone line from my room, every time when I need something I had to call the reception two times to remind them what I've been asking for, one of the times they didn't come at all to fix the door of a shower box, it was literally falling off from the top,I had to carry the door when I want to open/close the door to take a shower :/
Anonymous

12 February 2018

This is a nice place to go if you want to enjoy the sea and do some swimming without paying much. The rooms are clean, and the swimming pools are great.Yet, the food is average and the buffet is always very crowded.
The hotel seems to have a problem with room management (maybe due to a bad choice of booking software, or the lack of coomon sense by the recepionists). For example, I booked a room with twin beds and at the reception they gave me a room with a double bed. This issue took over 3 hours to resolve during my last visit. That issue occurred in 3 of my 4 visits to the hotel.
Anonymous

10 February 2018

This is a nice place to go if you want to enjoy the sea and do some swimming without paying much. The rooms are clean, and the swimming pools are great.Yet, the food is average and the buffet is always very crowded.
The hotel seems to have a problem with room management (maybe due to a bad choice of booking software, or the lack of coomon sense by the recepionists). For example, I booked a room with twin beds and at the reception they gave me a room with a double bed. This issue took over 3 hours to resolve during my last visit. That issue occurred in all 3 of my 4 visits to the hotel.
Anonymous

28 January 2018

1 of the best chalets ive been to in jordan .. great atmosphere.. clean.. suitable for vaccations with families or friends
Anonymous

05 November 2017

The hotel is really dirty, towels and bed sheets are dirty. The couches and lobby furniture smell of body odor. We went to check in at the hotel at 4:00 pm and waited till 5:30 to get the room. Reception staff are very unprofessional and every time I ask about the room, they ask about my name again and again, I told them my name over 10 times before checking in. We had 3 suites reserved in the hotel and we are 3 couples, every time we leave the hotel and come back the security at the door stop us at the gate and prevent us from getting in, although we provide them with the room keys, room numbers and family names. The second night the security had us waiting outside the gate for over 20 and only let us in after they pissed us off and we started shouting at them and still lead us to the reception were they had to check out rooms and names for the third time in 2 minutes. They were claiming that we don’t have any Jordanians or Arabs staying in our hotel, after talking to the manager on duty, there were actually 8 rooms that had locals just like us in the hotel. The hotel is full of Russians that pay 50$ a night for 3 meals and open bar, we paid 225JDs a night (320$) a night for Bed and breakfast and we get this kind of treatment. Also breakfast is from 7-9:30, where in the world does a resort hotel end the breakfast at 9:30? I’m a world traveler and been and been in every single continent, resorts are suppose to have their breakfast till 10:30 or 11 and business hotels in London and New York have their breakfast till 10 or 10:30.
They have a valet service at the hotel that just stand there and do nothing, I tried to give them the car, but they just didn’t move and made me park it by myself all the way at the end and carry my own bags to the reception area (mind you the car is a brand new Audi).
ConclusionAVOID AVOID AVOID this hotel. No wonder Radisson Blu took away the name from the hotel, they don’t deserve more than a 2 star.
Anonymous

03 November 2017

the only thing that I liked in it their Breakfast
It wasnt that Clean, their service kinda slow
Anonymous

10 October 2017

From the minute we arrived to the minute we left, every detail at the Radisson Blu was mastered to perfection. Professionalism and style at it's best. The stay was one I would recommend. I loved the welcoming, the room, the staff and the pools.
Anonymous

09 October 2017

Never again. Bad service. Dirty rooms. Waste on the beach and pool area. Overpriced.
Anonymous

18 September 2017

It was a very beautiful setting and very peaceful. . And great food. . good show's..
Anonymous

16 September 2017

I have reserved 2 rooms at 1st Sep to 4th Sep, I reserved it a SEa View rooms, so when i reached there i found the BADDEST welcoming ever!!! I took my rooms keys and they did not send anybody to accompanying me to lead me to rooms, i spent more than 10 mins just searching for my rooms, when i accessed to my rooms, i was shocked they did not give me a SEA VIEW as reserved, and they gave me the lower grade, so icalled the Reception to solve that, she told me "OK WE WILL SEE", after 20 mins nobody reached or called me, so i called the Reception again they did not picked up, and after that the line was BUSY all the time (FIRST TIME I SEE A 5-STARS HOTEL WITH BUSY RECEPTION LINE ALL THE TIME), so i went down there to see them and talk to any manger over there, and i found a manger, and i told him about the BUSY LINE, so he looked at her and said to her "YOU START DOING THIS AGAIN WITH THE GUESTS?!?!?", I was really shocked again with that.
So they told me we do not have a SEA VIEW rooms at the time, we will shift you later!!

However I told them ok i have nothing to do with that!!! I Spent more than 6 hours on the way to here and my family were really tiered, please refund my money back and i will leave this place, they told me sorry we cannot refund you anything!

Anyways they reached with a solution with me, but i wanst happy with that at all, but what could i do my family were with me and i have no choices, so i accepted anything!!!

BADDEST THE EVER!!!!!!!!!!
Anonymous

09 September 2017

Good prices but low customer service
Anonymous

25 August 2017

Great view and a relaxing view of the red sea water sports available shisha service is good very quiet during weekdays & not very crowded during weekends fun team on premises is energetic and restless .
Anonymous

05 July 2017

We have booked a triple room, but once we got into the room, surprise, it was a double one, they said they will bring an extra bed, but HOW, the room won't fit!!!! 5 hours passed till the time of this post, and no bed arrived & yeah there is no towels also. Unclean room & overall pool areas, unprofessional staff. I may give 1 extra star if they solved our problem, other than that it must be a bad management! Doesn't worth 5 stars, it was much better when Radisson was on charge.
Update:
The extra bed arrived 4am next day, and we were promised with a better room afternoon of the same day. Will, they have done really good the next day until the end of our stay, much better service and the room was just behind the infinity pool 👍 Now I gave 4 stars because they need to have better management when it is fully booked, didn't find the dining competes alike 5 stars hotels, its average, and the hotel in general needs many maintenances, as to be in the same level of other alike hotels, or even better.
Anonymous

04 April 2017

You would probably be surprised that it's a five stars hotel, the service quality level and the hotel facilities don't fit with it!
Anonymous

30 March 2017

The worst experience ever!! At first I was waiting to get check in for 4 hours. All another details is same bad: verity of food is zero, as example - no fruits at all. Rooms are old, dirty and stinky. Service is terrible!!
Anonymous

01 January 2017

Nice location on the coast, BUT service is terrible, nowhere close to the service you would expect from a 5 star hotel. Rooms are not very clean, no water or other soft drinks were prepared in our room upon our arrival. It took us a whole day to get towels and fresh water from the reception! We had to call and request it multiple times and only received it 7 hours later! Furthermore, we had a New Year party at the hotel booked and paid in advance, but were held at the door for hours because security at the entrance where the party was didn't have the confirmation of our payment and could not get this sorted with the reception. We were sent back and forth between reception and various part of the hotel to get a confirmation/tickets until the performance was nearly finished.
Anonymous

14 October 2016

great view, nice place.
service is too slow no towels on the beach, and room service don't answer the phone. it happens that they didn't provide slippers so i found out the room floor was dirty.
Anonymous

25 September 2016

The service is in General very bad, we had to wait 2 hours to get towels to swim, it didn't bother the employees that we were waiting. They even ignored us at the beginning and continued laughing as if we were not there. The dinner tasted good, but it was followed by a nasty diarrhea the hole night..
On the reception there is just one employee, so you have to wait at least an hour to talk to somebody..
Checking in takes like forever, it was not possible to check in before 4 pm, directly after checking in they hanged a paper telling us that we have to check out at 12, and not to be late, instead of taking into consideration that checking in took like forever.
On the corridor to our room there was some food that wasn't removed the whole stay.
I forgot to mention that after getting the towels we didn't get in to the water, because it was extremely dirty..
My first and last time here..
I regret wasting my vacation and coming from Germany to this hotel, just to come back with a bad experience..