Good place, nice staff and good prices.
I stayed 3 times in the past at this hotel, I see this hotel is going downhill, the location is OK with view of the city. However, the cleaning was horrible and really disgusting, I found a large yellow spot on the bed sheet and pillows, I called the front desk and they sent one of the housekeeper to inspect, he said he has to wash the sheet and bring it back next day, after some argument I got a different one, the pillow was too hard to sleep on, the bath room was dirty and a lot of hair in the sink as you see in the pictures, I spoke with the front desk clerk Ahmed but he was completely useless and unhelpful, I asked for the GM Awni Nobany many times even I called him and I left him a massage but I never heard back from him, the furniture very old. The room was stinky and smiley, the electric lamps in the room broken. The plates and cubs at the restaurant they were very dirty, I can’t understand how this nasty hotel rated 4 stars, in my opinion 1 star it’s enough. Bad value for the money. I WILL NEVER STAY THERE AGAIN
Perfectly ok hotel for the money. Get more than what you pay for
Nice hotel good roomsgood food..
Great attached restaurant.. 5 star cuisine.. the salads.. breads.. pasta was fantastic.. meat dishes were delicious.. my only problem.. just too much food..
It was before a good hotel with fare price and service but know a days price is overrated with a low standard service whatever is the complains they never responded. No hot water available most of the time, very bad WiFi covarge , and high price in other side
Good place and the workers are fantastic
The maintainanc guy (Abudllah ) is great one and the pool man is wonderful person
Good services. Good prices. Good views.
In two words: a shame.
In more words: dirty old rooms, extremely poor restaurant/breakfast room, blind manager (or pretending to be blind) and zero service provided.
The worst choice if you wish to relax in a 4 stars hotel: this is not even a 3 stars.
Central , so very noisy. I had a more modern room than fellow travellers. Has a bar.
Nice breakfast with omelette and porridge
Good clean hotel, no frills and great service. Affordable with a good dinner buffet.
Very bad service, the receptionist is very unprofessional apart from totally rude. The WiFi is rubbish in the lobby, bedrooms, dinning room or wherever. The parrot bites and sings the whole night.
The toilet was too smelly. It is a cheap place, nevertheless I expect something better.
I decided suddenly to stay one night in aqaba, i called golden tulip hotel at 2 am and they accepted me and helped me to arrive quicley. The room also was very clean and nice.. Price was a little high
Used to be very good but getting bad and bad now
I love this hotel very much .. clean and excellent I have gone to it 6 times it is wonderful 🌸
Good price for the quality
I'm a Google Local Guide and my goal is to be truthful and fair with every review I leave behind. The Golden Tulip should not advertise itself the way it does by posting images that are not relevant to the Hotel; somehow, they've added false images of the kind of rooms they say they are providing but, are not. The purpose of any Hotel is to provide decent accommodation for its guests.
Upon arrival, there were immediate concerns about basic cleanliness. If this hotel is sincerely concerned about attracting tourist, they must do better about basic cleanliness and maintenance. Again, I always try to find the positive in every establishment I review and have always been balanced even with obviously poor locations.
That said, I posted my pictures only to demonstrate my personal experience, not that of everyone else's. But, since this is the hospitality industry, the sort of establishment which cater to visitors, welcoming them for a restful sleep, I feel obligated to share my experience and to be as detailed as I possibly can without any intent on ruining the reputation of Golden Tulip: bed linens riddled with "bodily" hair, pillow cases that looked like they had not been changed in a long while, shower curtains and toilet paper with mildew, ripped furniture, a refrigerator that didn't work as well as the alleged available WiFi which was impossible to connect to.
The above are very basic items that are difficult to overlook. I sincerely do not know how others have stayed here and find a way to leave positive reviews. Maybe their experience was different but, I can assure you Golden Tulip most definitely needs an interior makeover and staff training.
I called the front desk about the issues with their WiFi and the young lady calmly said: "Yes, it doesn't work, this is true" — there was a moment of silence — then she hung up the phone. When checking out, the front desk person asked if the "mini bar" had been used — I chuckled then said: "no — please see my photo of the 'mini bar' (refrigerator)".
Best to all who decide to stay here.
Great place for travellers
We stayed here on our last night but one in jordan and were fortunate to get a superb room/suite with views over the town to the sea.
I went there 3 times ,but last time it really bad
I think they change there policy , n have different treatments , when it week ends n full crowded the treatment is bad ,
The manager Khalid shloul is not concerning about people an
Not helpful n he rude when treat people
Specially when he asked us about identification n family decuments although we reserved the before n if checked system but they refused
Any way the service very bad
Very dirty !!!
Loved it ! very helpful staff. Clean Hotel , great location ! had an overall enjoyable stay. I highly recommend.
I stayed 3 times in the past at this hotel, I see this hotel is going downhill, the location is OK with view of the city. However, the cleaning was horrible and really disgusting, I found a large yellow spots on the bed sheet and pillows, I called the front desk and they sent one of the housekeeper to inspect, he said he has to wash the sheet and bring it back next day, after some argument I got a different one, the pillow was too hard to sleep on, the bath room was dirty and a lot of hair in the sink as you see in the pictures, I spoke with the front desk clerk Ahmed but he was completely useless and unhelpful, I asked for the GM Awni Nobany many times even I called him and I left him a massage but I never heard back from him, the furniture very old. The room was stinky and smiley, the electric lamps in the room broken. The plates and cubs at the restaurant they were very dirty, I can’t understand how this nasty hotel rated 4 stars, in my opinion 1 star it’s enough. Bad value for the money. I WILL NEVER STAY THERE AGAIN