About
Location :
Added by Jopie, at 11 March 2017
Opening Hours
- Monday 12:00 AM – 12:00 PM
- Tuesday 12:00 AM – 12:00 PM
- Wednesday 12:00 AM – 12:00 PM
- Thursday 12:00 AM – 12:00 PM
- Friday 12:00 AM – 12:00 PM
- Saturday 12:00 AM – 12:00 PM
- Sunday 12:00 AM – 12:00 PM
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29 Reviews
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18 May 2018
Food was ok, nothing amazing. You can pretty much eat around the clock. That was a plus. Great staff very clean and a lot of activities. Right in the beach so beautiful. The excursions were exciting and fun. Definitely love to go back soon
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18 May 2018
Sunscape splash is a great hotel. Food is great. Service is great. Rooms are clean. STEPHEN one of the waiters on the beach is funny and very nice.
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17 May 2018
The front desk staff and concierge have no clue what is going on and they charged me for a call that had a busy signal. The beach area could have been cleaned up better. The food was edible but also could have better. The room was nice and clean, and the views were pretty. One hot tub didnt work, and the other only had hot water part of the time were there. For the price and being all inclusive, if you are on a budget I guess it's okay. But I travel a lot so for me this wont be a place I return to.
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08 May 2018
This resort is family friendly, and is a great destination for those who have never been to Jamaica before, as I once was, and it was also my first all-inclusive hotel as well.
Staff was cool and courteous, so was the food (buffet style and restaurant style). The rooms were simple and clean and the fridge was always stocked (and FREE!). Entertainment was great when I was there, but went on the excursions throughout the day, so I didn't stay at the resort too much. The night time entertainment could use an improvement though, but the clubs made up for it, as well as the buses that took us to them!
Will come back with family for a future visit here!report this review -
03 May 2018
Really great for families! Lots of pools including adult pool, a lazy river, jacuzzi, multiple kid pools, water slide etc. Beach is flat, not much waves, can go up to 3-4 feet deep water within the roped area. Some areas of the beach within the roped area has sea weed at the bottom which would be great to be cleaned up. Lots of activities for all ages. 7 restaurants. Overall it was a relaxing experience.
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21 February 2018
Great staff and food. Cozy resort. Rooms are dated but certainly nice, and always clean. Not impressed by the pushy offer to visit other resorts but left us alone after a few very firm 'no's. The bartenders, wait staff, water sports and front desk were all great. Loved that there was an adults only pool too. Very good value for money.
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16 February 2018
The experience was good. The Food was good. The spa service was good and the staff was great. Oh and the nightly entertainment was actually entertaining.
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12 February 2018
Atmosphere was great, fun activities, friendly and helpful staffs.
Adults and Kids are well entertained (if you get bored, it is your choice).
You will not go hungry or thirsty.
Your room gets cleaned once everyday during your stay and the mini fridge also get replenished daily.
Go there and just enjoy yourselves. Live a lot.report this review -
28 January 2018
We just returned from a family vacation involving 13 adults, ranging in age from 22 to 63, and six children between the ages of 3 and 7. Everyone had a tremendous time. The resort rooms were clean and spacious, the food was good to great and the service was outstanding. There was plenty of room at the beach and pools to accommodate all guests. The activities and shows were diverse for guests of all ages and interests. We strongly recommend this resort for those who are planning family vacations.
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03 January 2018
Pros: Amazing property. The beaches at this resort are amazing. The rooms are very nice. The food buffets changed daily and were very satisfying. The 24 hour cafe was great and very welcome at 3 am when coming back from the pubs off property.
Negatives: Adding a guest to your room is a pain and ridiculously expensive. Prices in the "convenience store" are approximately 6x more than outside of the resort and there is no need for that kind of gouging. Somebody should be going around the pool area and cleaning up every hour until 9 or 10pm. The pool bar should be open until at least 7PM.
Overall, I'd recommend this resort and I had a very good time there. I went by myself.report this review -
21 December 2017
This place is best for families. The staff is great and very friendly. I do not recommend if you don't have children. Not really an adult hang out type of resort. Not much to do here on the resort itself. It does offer water sports for an additional fee ranging from $15 to $90. The food is okayy, the buffet could have more options. With wedding party's and events this smaller resort can get crowded VERY quickly. One negative for me personally is that it doesn't have much beach space at all so it fills up quickly which makes it feel more crowded which is of putting if you just want to lounge on the beach and relax. But in all its a lacking resort, just some things to consider depending on the type of trip you're looking for.
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13 December 2017
Unexpectedly very good impression. Very clean, good food, friendly staff. Nice beaches. Excellent entertainment for kids and adults. Very well managed resort.
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11 December 2017
Everyone was Absolutely attentive and pleasant. Food was delicious with different varities of food and restaurants. My room was nice and comfortable. I did have one issue with my door key on the second day, technician came promptly and took care of the problem. Lovely place to stay. Most definitely will return.
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02 December 2017
Great for kids. Would go back with grandkids . They spent all day playing in the water. Bathrooms need updating, but otherwise rooms were nice. Air conditioner was either on or off. No temperature control.
Service in restaurants was extremely slow. One meal took over two hours to get to our table. Too long with children. Food and drinks were good once you got them.report this review -
11 October 2017
Excellent! I have not had someone on this resort be anything but nice. We almost missed a bus to an excursion and the lady that works in the lobby came and got us. It has been a wonderful experience!
Everything is very clean. No complaints here.report this review -
05 October 2017
Such wonderful property. Staff was friendly,food on the buffet was OK, the seagrill food was awesome. The beach was lovely,the slides was the highlight of my mini vacation.
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23 September 2017
Facilities looked good, it includes a water slide.
Food was so so. Options in buffet limited, restaurants looked good but didn't get to partake. All food and bar options except 1 bar and the cafe closed at 10:30, so no late night food or room service.
Room was ok. A/C unit needed better positioning, TV channels weren't what was on the card provided, bed was comfortable, shower was good.report this review -
14 September 2017
A wonderful experience.. amazing staff.. Mr. Web ..Xavian to name a few.. Always willing to make a family vacation memorable. One of the most relaxing Beaches in the area.. A big plus is there kids club facility..Excellent choice of staff.. my kids where we'll attended to and they did not feel left out.. One hundred Percent Clean fun for the kids .. filled with activities, food and a whole lot of sun..
Giving us sometime to relax and enjoy a moment in time..
Steam room adds to that romantic feeling before dinner at one of there restaurants .. Very good service. Our glasses stayed filled and the food kept coming..
This is one of those places that you will keep on going back to and it feels like home..report this review -
01 September 2017
Spent 4 days and I had a blast. My kids loved the resort. The staff was amazing. The place was always kept clean and being they're so many pools there was always someone wiping the floor. Which was very impressive. Definitely would recommend.
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15 July 2017
Service was excellent. Everyone wad very accommodating and helpful. The staff was top-notch. However, hotel is a bit dated. Needs many upgrades to be more competitive with the newer hotels in the area. Restaurant foods were wonderful. Buffet food could use work.
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13 July 2017
Good hotel to relax and have fun. Activities all day long. 24hr Coco Cafe. Drinks all day. The buffet food was good. The seafood restaurant's food was nicely flavoured. The Italian restaurant tho, needs some salt and pepper But good for those watching their salt intake.
Kayaking, giant chess and checkers, mini golf course, snorkeling, water slide, lazy river, Photoshop pirate ship, swim up bar Never a dull moment.report this review -
22 June 2017
Loved the entertainment staff. They bring all the fun and enjoyment of a vacation together, very interactive, very friendly. It's a great place to vacation too, so many thing to do and see. Can't wait to go back
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08 June 2017
This place was absolutely amazing. I visited in late April with my husband and children and we had a magnificent time. The staff,the food, the resort was beautiful. The security is very much on point and we felt so safe and comfortable. I can't wait to go to back I'm considering making a routine trip with the family. We couldn't have asked for a better trip with our family.
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27 May 2017
Great to relax, employees are so friendly. Trina at the concierge is the best. Karen that sells excursions also super friendly and helpful. I'd go back just for the service. Food is better off the property, only the authentic jerk chicken is good on property as well as breakfast.
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13 April 2017
This place is a clean, well kept resort. The staff is friendly and the food is pretty darn good. The beach is absolutely gorgeous! If you're looking for a glittering new place to stay, this isn't it, but this is a wonderful place!
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12 April 2017
Resort is in great shape and the beaches are awesome. The food and drinks were great. The resort did seem a little understaffed but we enjoyed our stay. The kids loved the pools, waterslides, and the explorers club.
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28 March 2017
Our family had a fantastic time in Jamaica. The resort staff were friendly, the food was great, and the water slides were awesome. They had good entertainment for kids and their kid zone was safe and exciting. The beach was okay, a little rocky, but the snorkeling was thrilling. We would go back in a heart beat
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21 March 2017
Great staff. Wonderful restaurants. Water activities are available. Kids friendly. Stay at the Cove if you can afford it. Its worth the upgrade. Did i say all you can eat.
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18 March 2017
Very Disappointed in this resort. I would prefer to give it a NO star rating. We were there from March 3-13. Not a four star for sure. This resort has nothing for evening entertainment in the lobby area, considering not everyone is travelling with kids and do NOT want to go to the shows every night for their only means of entertainment. The disco reeks of stale old beer and the crappy music is so loud you can't even talk. There is a pianist that comes to the lobby Sunday and Tuesday night.does more talking then playing, really don't need to hear Frosty the Snowman on piano? Pauline our room housekeeper was awesome though. We found the majority of people working at the bars were quite rude and uncaring especially ALVA at the front lobby bar. Alcohol was noticeably watered down. They serve you wine in a plastic cup because they are too lazy to keep up on wine glasses.tacky ! We also found that when we would go to order a drink at any of the bars at any given time we were constantly told.OUTTA rum or OUTTA vodka etc. How does an all inclusive resort run out of alcohol especially when the majority of it is watered down. Jamaica being the place for Rum they only serve any spiced rum or Appletons if you clarify that is what you want other then that they give you watered down white rum or coconut rum. The rooms are very old, much like the elevators as we got stuck in one. The beach area is dirty ..the water full of weeds. The staff working on the beach constantly mooch cigarettes and beer from the customers lying on the beach. Food was always the same and quite bland..except the guys making the morning omelettes (great) the Asian restaurant was good, Italian not great and didn't have a chance to try the seafood one. The towel management is a gong show. Derrick who keeps up the lobby area is one of the hardest workers in that area. Prices in the convenient store are OUTRAGEOUS ! The hot tub in the pool area is scolding HOT !!!! Hot tub temperature should be at its highest 104.the temperature in their hot tub is like 145. Your skin turns beet red.this is so Dangerous and when mentioned to the staff they just laugh. The only thing nice about this resort was the view from our Ocean Front room. From what we have heard is that since NEW management took over 2 years ago this resort has gone drastically downhill. We will NEVER go back !!!
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