Name: One Stop Customs Clearance Centre
Address: 1 Industrial Terrace, Kingston 13, Jamaica, JM
Telephone: +1 876-923-6419

One Stop Customs Clearance Centre is a storage, located at 1 Industrial Terrace, Kingston 13, Jamaica. They can be contacted via phone at +1 876-923-6419, visit their website www.cleariteasy.com for more detailed information.

Location :

1 Industrial Terrace, Kingston 13

Contacts :

Added by Jopie, at 04 July 2016

Monday 8:00 AM – 3:00 PM
Tuesday 8:00 AM – 3:00 PM
Wednesday 8:00 AM – 3:00 PM
Thursday 8:00 AM – 3:00 PM
Friday 8:00 AM – 2:30 PM
Saturday Closed
Sunday Closed

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Ruthie Cutie

04 February 2021

Been shipping barrels with Feurtado from New York to Jamaica since 2016 with no issues, however this time around my sister, friend and I all miss items from our barrels. We are very disappointed. The Staff in NY are really nice and helpful; in Jamaica some aren't friendly full of attitude plus they beg so much I hate it. They always want stuff from your barrel plus money even if they aren't the ones helping you find your barrel or helping you take stuff out for it to be assessed by the customs officer.
Suzette Walters

05 January 2021

They are not prepared for their customers. The wait is far too long (from 10:45am to 5:04pm). They send you a message saying your packages are on the floor awaiting examination but when you go inside the package cannot be found. You have to 'tip' everyone. Although you carried someone to assist, they cannot come inside so you end up paying someone to do what you were prepared for. KMT. Door to door shipping next time.
Desmond Malcolm

10 December 2020

Fast, efficient and organised personnel. Very busy 2020 December period, but the turn around time was reasonable. Visit with a driver
Kevin Richards

30 November 2020

The overall service was very good. However, the security personels need some training in how to interact with the public. It is understandable that we are dealing with a pandemic however. There is still room for improvement re the waiting time. None the less the service received was good and for the most part very friendly.
Michelle Lawson

10 November 2020

I gave it a one star rating for that's the lowest I could go. This place is nothing but a failure on display and what business should not be. Wait time is ridiculous. I'm stopping now, for kind words are failing me especially when it comes to describing the speed of the custom officers. I 🤔 if they r paid on piece work things would move quicker.
Abi-Gaye W T

10 March 2019

Much better experience than Kingston Wharf.

Smooth process, the only issue was the payment procedure where only one cashier was working and the line was very long.

Be aware of husslers.
Skeata Williams

20 February 2019

There is a superior Ms Olwin Brown she's such a sweet lady and very professional, She has dreads. I have done business at this wharf twice and she's such a refreshing feeling of human with good customer service ethics. Please see her when doing business. Thank you so much Ms Brown continue doing the good work
Francesca B

12 February 2019

In this day and age of technology, I had sure hoped the picking up of one barrel had to take the whole day. 4 different sections with their own waiting time. The last taking over 2 hours to clear. Ridiculous. Something needs to be done.
Oocardo Campbell

20 January 2019

I cleared two barrels and received them in less than 2 minutes. They are very reasonable too. Love the customer service.
Deme Francis

21 December 2018

I’ve always commended the efficiency and quickness of “One Stop”, in and out quick and easy and I loved it, however the system needs much up grade, when it comes to holiday season. there’s no way someone should be in line for over An hour or 2 with only one cashier, not only that everyone skips which defeats the purpose, the workers are overwhelm and snappy, I get it workers are probably over worked and “they”after all are people, my suggestion for “One Stop” is to improve the infrastructure you guys system is always down, also when it hits october hire new staff for the holidays. My only regret is sending barrels down after October.if you are smart and want to send barrels to love ones in Jamaica for Christmas send in September/October.
Kem Bailey

17 December 2018

The getting through time is faster than the others
Lincoln Reynolds

12 October 2018

This place offers a wide range of service to the Jamaican public.include persons who travell to ether country and want to buy things for them selves this is the place they used when the shipment get here in Jamaica
It also.accommodate people who live in other country to.post barrels with food items to their families here.
Andrea Lewin

11 October 2018

The best thing ever. Going for your barrel and only have to go to one place. Now You Just need to work on timing getting people out without that long wait for your paperwork.
Levi Sommerville Jr.

23 August 2018

Very inefficient way of doing business but everything under one roof and at a single berth so you pick your poison.
Andre Ivey

22 August 2018

Not bad. Got very smoothly. A little waiting, but ok.
L Thomas

18 August 2018

Great experience, extremely convenient would definitely use their service again 👌
M Bee

01 August 2018

Shipping company processing was super quick. Apparently in Customs, the computer systems were down which made the clearing process very slow. This is not my usual experience though. We were not keep informed as to what was causing the extra long delay and had to rely on porters for information. After a very long wait, the custom agent and supervisor I came in contact with were courteous and professional.
Janet Dunstan

13 June 2018

Not very coordinated customs officers behave like they doing patrons a favor . Its time they stop doing their own business before they attend to the persons waiting . people who come in after you get their barrels before you . It needs to be more professional and stop serving their friends and personal interests first
Angus Gordon

12 May 2018

These guys make the clearance of your imports seamless and efficient
Sweeney Anderson

05 March 2018

The staff Great , got through in no time I love this place . No hassle
Cutie Pie

24 February 2018

I give this place 100%the process was smooth. Customer service awesome During my visit there I got text on my phone giving me details of the next process and where to go or do. I didnt have to ask for assistance!!! Just great man. I didnt know place like this exist in Jamaica. Great service!!!
Maureen Scott

10 February 2018

I spent less than two hours at One Stop Customs Clearance Center.
I was amazed at the level of service received. From the Shipping Co, to Manifest and Warehouse, Cashier and Gate pass, it was excellent service. Thanks for your help and service.
Libra Music Lover

10 January 2018

Security guard located at the entrance to the Custom warehouse and the time you had to wait was unbearable. I had to leave and come back the following day, in addition it took me 30 days to get my shipment that was collected on the 2nd of December was ready for pickup upon January 2nd 😒😕😟. The only good thing about One Stop is the entire operation is within close proximity to each other.
Tracy James

10 January 2018

This place is far from being a one stop place! Their system is dysfunctional and they don't communicate with customers or each other very well. You have to go through at least 8 diffent people before you even get to take your things. All the workers try to hustle you out of a dollar even though they are being paid to get your shipments! Never again.. was the overall cry of myself and the majority of other customers.
Judith Smith Richards

24 December 2017

Spent over 7 hours there. The process needs to be reviewed and be more efficient. To have so much manpower over (approx. 140 persons) using up so much time (an average of 8 hours) really affects the level of productivity of a country and certainly facilitate growth.
Libra Music Lover

08 December 2017

Shipping agent to warehouse, custom staff always makes my experience a good one.
Wesley Winston

07 December 2017

Fast turn around. Helpful staff
Akeem Bignott

24 October 2017

Service was great. They get you in and out in speed
SOPHIA CUMMINGS

22 October 2017

Quick and easy no long drawn out service love doing business there.
Shenelle Edmond

22 September 2017

Conditions for waiting area was super hot. Representatives we're not pleasant and helpful.
However, there was zero hassle to get parking. The initial process was ok until i got to my package, everything started to go downhill
Donisha Wynter

02 September 2017

This place is torture. Came to pick up 1 barrel and it is miserable. The warehouse where you get the Barrel is hot, no AC, slow with only 1 custom officer. Im here for over 5hrs and still waiting. Feel like I'm going to pass out from hunger, heat and frustration. There's no one to help you. No one to explain the reason for the delays. Extremely disappointed in the service here. Speaking in the present tense because I'm currently here and this is one of the way I felt to release the frustration.
Queen Esther

17 August 2017

The entire process is conducted at one location, just walking distance from point to point. Adequate parking is available
Kevon Hutton

30 July 2017

Picked up two barrels here it was a bit expensive
Trishanna Murray

29 May 2017

Everything is under one roof, the process was smooth and easy.
Zam Ferguson

06 May 2017

The service is always very good and the waiting time is always bearable.
Chris Smith

16 February 2017

much quicker than going to kingston wharf
Larenz Cowan

05 January 2017

A picture is worth a thousand words-Men working,forklift operator busy,cartons on pallets with barrels stacked in container=WAREHOUSE OPERATIONS.
Oderick Campbell

13 December 2016

One stop collection for packages but it need a number system for efficiency
Shamique Brown

28 October 2016

One word - Phenomenal.
Great Speed
Awesome customer service
Fast clearance
Sheldon Evans

11 July 2016

They take way too long to let you go. That is unless your disorderly or know someone because that's who I saw getting through