About
Location :
Added by Jopie, at 06 December 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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28 Reviews
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20 May 2018
Beautiful resort with a contemporary feel that will leave you in awe. However, the service received was rather mediocre. The food was OK ; nothing special. The excitement delightful, especially the Jamaica show and steel band on Friday night. The excitement was exceptionally great and for that we will be back. Extremely beautiful resort.
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20 May 2018
Love the place. Most definitely a return trip.
Blue seas, white sand. It's picturesque. It's serene. It's peaceful.
A place to relax and get away from the stresses of life. Sit back and watch the time go by (bye). The staff was courteous and friendly. Loved the entertainment package, great entertainment at daytime and excellent entertainment shows and parties at nights. We will be back.report this review -
18 May 2018
This is such a beautiful Resort we will definitely be coming back here. The staff here was so friendly it was unbelievable. The temperatures were just perfect, the area is so clean, the drinks are perfect I recommend the Bob Marley. The food is good. Just an all out beautiful place!! Great entertainment activities and great nightly shows and entertainment, We didn't go off the resort. Be prepared to spend money for things you may want everything is pricey!!
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17 May 2018
I thoroughly enjoyed my stay at this amazing hotel. Upon checking in I experienced top notch customer service and this was something I experienced with all the staff throughout my stay. I was with my mom and she was so impressed she said she’d live there. Bartenders were jovial and helpful and so were waiters. The security team, housekeeping and maintenance were super friendly; always greeting us with smiles. The food was impeccable! 👌🏽 And the entertainment packages were off the chain!! I had so much fun I had to be assisted back to my room. Bra, when we just checked in we had an issue with the air conditioning and within 5mins of requesting assistance they had someone at the door and he was super helpful!!! Definitely would recommend everyone to visit and revisiting is a must!!!!
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11 May 2018
I was viewing this resort as a wedding venue option. The resort looks great online and on the website. The common reviews of no hot water made me a little worried but I was willing to look over that. When I reached out to the wedding contact person via email for more information, I received two emails, both addressing the wrong person and one having the wrong date I was inquiring about. Secondly, their response to someone else email was copied and pasted into the email response that was sent to me. After I made them aware, they did apologize, only to reply to questions I had while still copying and pasting information that didn't make sense or pertain to the question I was asking. The entire email was of different font sizes & color, which made it obvious it was pasted into the email. I have no problem with copying and pasting being that I'm sure they are common questions, however, at least take the time to make the font and color the same. Who wants to do business or sign off on a contract for an expensive business matter if the email is not even looked at with care. Needless to say, on to searching for another venue.
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23 February 2018
It was the most amazing resort ever. We are coming back. The food was fabulous. The people who work there are so nice. Our room was amazing except the bedi would like to say w people in particular. Alexis Calcouhn and Ricardo Grey were so nice to all of us at the members lounge on the beach. Thank you all.
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16 February 2018
Grand Palladium Jamaica is a wonderful Resort and Spa, well worth visiting time after time!! Beautifully manicured grounds, private locationakin to your own private oasis, great accommodations, great food, stellar entertainment and awesome SPA!!! Graciously welcoming staff and employees who all provide white glove exceptional service!!! Gorgeous beach, relaxing atmosphere, just the kind of place I vow to visit year after year!!!
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07 February 2018
The resort is on its own peninsula in a secure and secluded section of the island. The whole resort is reminiscent of old plantation style buildings with high ceilings and lots of open air areas. The pools are beautiful blue and clean. The private beach is can and inviting. Drinks can be found everywhere in any of the 13 bars including pool side. The food in all of the restaurants are top notch and delicious.
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04 February 2018
It's a lovely place to stay, the food is great and evening entertainment is great too. Unfortunately the weather wasn't too great as it rained most of the week, so not much to do during the day. Overall our experience was great, the staff are always happy to help in whatever way they can. The different choices of food where great. Kids club was also handy to have an hour to chill and not worry about the children. Will hope to visit again when we come back to Jamaica. Thanks to all staff who had been ever so helpful during our stay.
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22 December 2017
This place was amazing and the staff was superb. Went on a girls trip but it was also a family friendly resort without being crowded out by children. The food options were great as well. There was plenty to do on the resort and the coconut water right out of the fresh coconut was the best at the beer hut. They start at 10:30 a.m. daily and when they run out that's it for the day. The GM Garth was was very helpful and he gave pointers about ways to maximizing an enjoyable stay at the resort. I will definitely be returning
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20 December 2017
Staff was warm and welcoming. There was a problem with my room and so i was upgraded. Loved that. Food choices is great. You can take a healthy stroll or wait on the belboy to take you around. Felt pretty safe and at home. Lovely rooms..
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09 December 2017
Loved it!! Room was clean and up to date. View and over all resort was great. Lots to do but spent my time on the beach. Especially enjoyed the nightly show. Staff was friendly and helpful. Really enjoyed my stay. Would definitely visit again. )i(
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06 December 2017
We booked the Grand Palladium and upgraded to the Lady Hamilton side. It is a beautiful all-inclusive resort. The grounds and room was kept clean. Some of the staff are not as friendly, but the majority is accommodating. Wish the food was a little warmer in the buffet restaurants, however the food is not bad and there are a few restaurants to choose from. Heard the steakhouse is great, but it had a 2 hour waiting list every night. There was Nightly entertainment. Would have liked for the shows to be more lively, but loved the dance crew and night club! Love the sports bar and the poolside drinks. Overall, had a blast. Will return.
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27 November 2017
The Grand Palladium is a beautiful All inclusive hotel situated about 30 minutes drive from Montego Bay. The hotel comprises of several blocks of buildings with rooms on three floors. The first thing you will notice upon arrival is just how large and spacious the property is, as well as the well manicured gardens and lawns.
Though the property is very big, it is well organized and there are shuttles that travel along the pathways to take guests from one place to another.
The staff here are very friendly from the bell hop who takes your luggage, to the persons at the check in counter, to the servers at the various restaurants on the compound.
There are several restaurants located on the property and if you are a seafood lover, you must try the Poseidon Restaurant; you will not be disappointed. All in all for persons looking to enjoy a new Jamaican hotel experience, Grand Palladium Hotel is worth a visit.report this review -
26 October 2017
A truly grand hotel and spa that provides guests with an amazing experience. My daughter totally enjoyed the water park and spectacular beaches. Tons of restaurants each with a unique theme. The property is huge which was the thing I hated the most everything is so far apartproving that bigger is not always better. Special commendation to the Kiddies Club amazing service and they truly seemed to relish taking care of the kids. The rooms were of a high standard and the food was great. Most staff were courteous a few needed additional training in being polite. But all in all a great experience.
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23 October 2017
Staff Courteous professional and attentive, Upscale amenities, huge pool, child care facilities, entrainment for teens, adult entertainment world class, 10 great restaurants. Great food. Thoroughly enjoyed my stay. Definitely looking into membership.
DReXitreport this review -
12 October 2017
An enormous hotel. Rooms on the Jamaica side were a bit tired, with shoddy construction when you look closely and uncomfortable beds. The food was ok. Incredible selection but nothing was done very well, except the salmon at Poseidon. It always seemed like there was something not quite right with each item, whether it be too dry, cheap ingredients, flavorless, or too cold. The Whirlpool tub in each room was appreciated. The beaches were nice with great snorkeling at sunset cove (as far as Jamaica is concerned). A truly gorgeous property. We enjoyed our stay but would likely not come again.
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05 October 2017
Beautiful resort with many amenities but the STAFF IS HORRIBLE! The most unfriendly, unaccommodating, rude resort staff I have ever come across. On the night of my birthday I was told that the steak house restaurant closes at 10:30 but when arrived at 9:50 they said they take their last guests at 9:45. I explained that there was a miscommunication and we were only 5 minutes late, and we were told there was nothing they could do. I asked to speak to a manager and the woman responded ‘I don’t have one’. I went down to the front desk to complain about what just happened and the front desk attendants response was ‘sorry about that’. Aside from that night, the staff constantly reminds you that they ‘accept tips’ and that you could ‘leave them something’. Instead of actually just being nice people and earning their tip they will haggle you for it. Needless to say I was highly disappointed. I have been to many all inclusive resorts and I have never experienced this type of service.
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27 September 2017
Loved loved loved it! I can't wait to go back! I stayed on the Lady Hamilton side. The customer service was excellent. The food was delicious. I would recommend having more than one club on the resort. You can choose to not leave the resort and have a fun filled day. There is so much to do. I wish I would have stayed longer. I will definitely be back.
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16 July 2017
Beautiful rooms and friendly staff. Power outages occurred frequently (once every 2-3 days), but usually didn't last longer than 5 minutes. Food is pretty good. Desserts need some work (they weren't that great on average, though the sabayon was tasty). Fresh fruit and juice selection was fantastic.
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08 July 2017
First off the food is disgusting! especially the damn room service very nasty. The buffet has flies on the food and that turned me off I couldn't even eat the food YUCK!. Lastly the only food that was half way decent was the restaurant and I mean HALFWAY. Your in Jamaica and your expecting the food to be authentic and good and it's not. The buffet is very unsanitary people. I been on this trip for 5 days and I was starving because the food is so gross and not clean at all. The only good thing about this resort is the hotel that's ALL. I will NEVER return here again. You go on vacation and expect good food and this was a fail. During the days I been here I couldn't wait to go back home and eat GOOD food. I believe they need to get better cooks or something because this was HORRIBLE!
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28 May 2017
The resort was great minus a few minor kinks. They have to do something about the stray cats. They were everywhere, on the beach, in the restaurants. Also, the shuttle service needs to be related so it isn't like hailing a taxi. Otherwise it was a great stay. Strong drinks, great food (stay away from the dairy if your lactose sensitive like me). I would return but only to the lady Hamilton side not the Jamaica side
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10 May 2017
Amazing Resort use a little more work in room status. The amenity on the property were well kept up and clean. Overall my experience with this Resort was great. There is always room for improve. This could be one of the best resorts and their chain if they just spent a little more attend to detail. My experience in the Dominican Republic the Grand Palladium was next level. So I expected the same from this Resort. I will return to visit again hopefully some changes have been made to put this Resort at five stars.
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18 March 2017
Booked a super last minute (I'm talking less than 24 hour) trip and ended up delighted. Our room was a little dated but the view was spectacular. Food was good from the a la carte menus in the evenings especially. Buffets lacked quality but not quantity. Staff friendly and accommodating, did not experience one less than stellar interaction. Recommended tipping, but be sure to hand it directly to the person you're looking to appreciate as while outwardly friendly, we found staff to be a little tricky with each other. Spa is not to be missed, both facilities and staff exceeded expectations. Great value for the money!
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11 March 2017
Excellent service. All of the staff were very friendly and welcoming. The infinity pool and beaches were beautiful. Very wide variety of food selection.
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05 February 2017
Smaller resort. Wait Times for a la carte restaurants was always reasonable. Staff was friendly and helpful. Food was good. Beaches are good but the sand is rougher than in other locations. Obtaining chairs on the beach and near pool was done fairly easily even with a large group.
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03 February 2017
I went for a relax and have a good time and thats what I did. Lots of sun and rum, Roy the bartender was a hoot! I ate well and enjoyed the amenities. I understand the complaints about staff, they should pay them better and not allow tipping, or make it known how much and for what tips are expected. It was the least relaxing part of the trip. Fix it GP and shoot for 5 stars! You have the framework!
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13 December 2016
This is the place to go if your thinking of vacationing in Jamaica. Service is excellent, staff is warm, kind and always ready to assist. Sports bar is a great place to eat and watch all the sports channels available.
You don't need a reservation to eat at any of the specialty restaurants which makes making a decision much easier.
Room service is available for all rooms at the Lady Hamilton Resort.
For a complete vacation in Jamaica, this is the place to go.report this review
