Complete Shit. Their customer service representatives (One in particular named Sheldon) don't have a fucking clue what they're doing. Got charged over J$7500 dollars for service that usually would cost $2,200 that should have been express service guaranteed to arrive in 4 days. The package arrived a week later. Totally unnaceptable. And the number for Jamaica only works when it bumboclaat feels like. DO YOURSELVES A FAVOUR AND DO NOT USE DHL TO SEND ANYTHING TO CANADA. EVER.
Might be more cost effective for you to book a flight and go pickup whatever it is you want shipped by DHL that way you can guarantee your items will be where they need to be at the appropriate time and in GOOD working condition. Simply put USE SOMEBODY ELSE
Good place to send and receive documents.
DHL is the new location for processing Canadian, French and Dutch Visas, the routes shown are the best and fastest ways to get to the destination
The awardee of poor service, remember we are doing you a big favour and we could be doing something fast more important than providing a meaningful service goes to these guys, on the plus side, the delivery hand drive like they own the roads and others don't belong... Really rotten, and yes, from first hand experience
Fast efficient service and professional staff. Completed my transaction quickly and hassle free.
When I first used them, their service was fast and efficient, second time was good too. I used them in December and is still waiting on my package, I called and was told one thing, called back and was told another and still haven't received my thing. Customer service is very poor.
Friendly, helpful, knowledgeable staff, moderate wait, good service advise, competitive pricing, comfortable waiting area (no seating), secure clean restroom, adequate parking.
Parking easy to get...nice cool and comfortable environment to do business in.
Great service from the only teller that was serving so many persons. Wait was too long. They need more attendants
They offer fast and reliable service. I also found the prices to be very reasonable and affordable for both local and overseas delivery.
Whatever timeline they give you your package will be delivered within that time period guaranteed.
Sent a document. They said it would get there by today. Was received yesterday. Awesome.
Comfortable Villa with access to beach and multiple entertainment activities
Good courier service with competitive prices.
Great customer service. They went well beyond what was expected to deliver a package that had the wrong address.
Best place in Kingston for making air express international shipments out of the island as well as into
As a customer sending from overseas this service sucks.. it's been month and I'm yet to have my parcel delivered and this after I've paid whatever custom charges over 2 weeks ago. So custom held it forever and then dhl another lifetime.. I'm beyond getting the run around. After so much money....really disappointed
Found them to be more cost effective than Fedex
Speedy delivery of packages but it's a long walk to DHL.
Tjere was a comfortable atmosphere. Costumer service was 8 out of 10
Its the best International Courier into Jamaica. They offer loyalty Discounts.
A great place to do your shipping and logistics. If you are collecting USA Visas there may be a little wait based on the date and time you visit.
Not much crowded, service level is acceptable
Spacious parking avail, however, there is insufficient seating available for customers
Good facilities. Courteous and knowledgeable staff members.