Name: Advantage General Insurance Company
Address: 4-6 Trafalgar Rd, Kingston, Jamaica, JM
Telephone: +1 876-978-3690

Advantage General Insurance Company is an insurance agency, located at 4-6 Trafalgar Rd, Kingston, Jamaica. They can be contacted via phone at +1 876-978-3690, visit their website www.advantagegeneral.com for more detailed information.

Location :

4-6 Trafalgar Rd, Kingston

Contacts :

Added by Jopie, at 17 November 2016

Monday 8:00 AM – 4:00 PM
Tuesday 8:00 AM – 4:00 PM
Wednesday 8:00 AM – 4:00 PM
Thursday 8:00 AM – 4:00 PM
Friday 8:00 AM – 4:00 PM
Saturday Closed
Sunday Closed

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Tahjaa Knuckle

18 May 2018

For such a large company I still feel a personal touch. Haven't been a policyholder for years but when I had my accident the claims reps were available and helpful.
Beverley Oliver

12 May 2018

The staff members are warm and friendly. The waiting time is reasonable and service is every efficient
JayMe Jamez

27 March 2018

The waiting time can be a bit long (~45 minutes with others ahead of you) but the customer service was excellent on the 3 occassions I've been there.
Web Developer

28 February 2018

Very disappointed with insurance here, made a claim and I can never get through to the claims officer. I only get some information when I visit and speak with someone in person. No follow-up and no updates. You all can do much better. Only have insurance here because of my loan with NCB.
Coaine Richards

22 February 2018

Did an online quote and got a message at the end saying that my cover note will be emailed. No email was sent. When I checked my credit card statement, the charges were already made. No calls from AGIC to explain why I didn't get what was promised. When I called, they said I have an outstanding document (which was never mentioned at any point in the online process) and I would need to come in office. I was off island, which is why I did an online quote, so I told them to simply return my $125,000 so I can take my business elsewhere. Eight days later, I have no insurance, no refund, no apology, no nothing. Absolutely rubbish service.

UPDATE: Day 11, still no refund still no apology.

UPDATE 2: Got the defund after ONE WHOLE MONTH
S W

05 February 2018

Top Insurance Company in Jamaica. Reasonable rates, very good personnel service .
Rex

13 January 2018

One of the insurance companies in the island with reasonable benefits compared with competitors in the market. A subsidiary of NCB Group. With the introduction of online quote and insure, the company has strived to reach a much wider market and meet the needs of the techno savvy. Their business hall used to have much people in the past and generally a long wait to get business done. A remarkable improvementstill reasonable service, faster turn around time.
Carisha Cain

21 December 2017

I always do my renewals online, so when I go to the office it's ready and waiting. Good customer service.
Kimberley Morgan

13 December 2017

Good deals with this insurance company but needs a more parking for a head office and a better system of queuing customer than what currently ensues.
Horace Roach

12 December 2017

Had the occasion to visit and conduct some business on behalf of my wife, during her absence. I found the staff and security personnel to be very professional, courteous and helpful. The only negative was the wait time, seems some addition to the frontline compliment would make a big difference to the overall client experience. Special big up to Mr. Wellington who was very professional and efficient.
Russel Lovelace

11 December 2017

Process is slow but systematic so if you have all the docs you will get through
Tommy Gooden

21 November 2017

Experience for me was fast and efficient. I know of others who had other experiences but I can't speak for their issue. So this review is purely on my own experience. If you are concerned about rates or prices of coverage then you should evaluate for yourself don't allow anyone to make that decision for you as my affordable and your affordable may be two different scales.
Leon Givans

28 October 2017

SHOULD BE CALLED THE DISADVANTAGE GENERAL :ten months and counting without a car after being under a so-called comprehensive policy
Omar Letford

24 October 2017

I have my insurance with them and it's good so far
Eliezer Stclair

17 September 2017

My insurance company since I was a teen. Very affordable. Long waiting. Coffee and tea while you wait.
Terry- Ann Lewis

18 July 2017

Awesome customer service Quick and easy transaction
Mathue Tapper

08 May 2017

Great service. Can take a while to get through but staff are friend and helpful
Conroy Johnson

13 March 2017

Good process flow. Good customer service
Sandra Campbell

01 March 2017

Haven't been to the head office awhile, service has improved wait period cut in half, prices still too high for my liking getting out soon.
Tavares Donaldson

23 February 2017

Great please to get automotive insurance, you have to ensure you plan to spend at least 1hr inside to get your new policy processed, wait time is long.
Coaine Richards

31 January 2017

Did an online quote and was printed that my cover note will be emailed. No email was sent. When I checked my credit card statement, the charges were already made. No calls from A GLC to explain why I didn't get what was promised. When I called, they said I have an outstanding document (which was never mentioned at any point in the online process) and I would need to come in office. I was off island, which is why I did an online quote, so I told them to simply return my $125,000 so I can take my business elsewhere. Eight days later, I have no insurance, no refund, no apology, no nothing. Absolutely rubbish service.

UPDATE: Day 11, still no refund still no apology.
Devon Davis

24 November 2016

AGIC is the best insurance company around lovely customer service with some of the best security officer take a drive to 4-6 Trafalgar road in new Kingston