About
Location :
Added by Jopie, at 03 August 2016
Opening Hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 7:00 PM
- Sunday 10:00 AM – 5:00 PM
Gallery
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10 Reviews
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14 November 2017
Waiting time for us was very short which was great, however staff was extremely rude, especially a young lady called Roberta. She obviously doesn’t like tourists and she just wants you to leave. It’s a pity for a lovely city like Bolonia to have personnel like her, it takes away some of the magic of the city 😞
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07 November 2017
There is no separate desk to pick up pre-booked Bologna Cards and we had to wait half an hour until it was our turn.
The process of issuing the card at the counter was ridiculously long!
The staff person had to look things up in a folder, had to search on a different computer, left her work place and then we had to fill in forms as if we were asking for an unprecedented request.
The guided tour is in English and Italian at the same time. Half of the time we had to wait for the Italian part.
The customers of a guided tour have to enter the tourist office and wait inside until they are called to a counter where there’s no way out except walking against the incoming flow.response / report this review -
29 October 2017
You want to buy a ticket to get to Tower but you have to wait with everyone who wants to do other "businesses". We have waited 30 minutes and when it was out turn it lasted 1 minute Very bad organisation!
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28 August 2017
I travel a lot but i have never experienced anything like this: The staff is incredibly unfriendly, unmotivated and not helpful at all. We went to the information centre to enquire about the Ferrari museum. All we got was a really annoyed stare and the feeling that we asked a really stupid question. She gave us a flyer without even explaining what it was. Better check the web for information or ask any person on the street. The staff there just wants to be left aloneReally don't understand why they work in a job where they have to talk to people if the obviously hate it.
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24 June 2017
I put my hat and scarf down to view a map on the wall,
when I turned round hat and scarf was gone :(
No staff members could understand me and I was annoyed that they did not seem to care.
A hat and scarf is replaceable but what if this was my passport or money ?
My advice to you is watch your valuables carefully and do not expect anyone to understand English.response / report this review -
02 June 2017
To let you kow the Hotel Re Enzo is overcharging city tax.
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12 April 2017
Centro informazioni della città di Bologna per turisti ma anche per persone locali. Locale molto grande ben organizzato.
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02 April 2017
Service zéro, tout ce que veut La bonne femme c'est son numéro de file d'attente (alors qu'il n'y a personne) "pour les statistiques". Elle se contente de donner un plan et dire que tout est listé dessus. À fuir !
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21 January 2017
Super
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10 August 2016
It was difficulties to find the turist office in Bologna. Why can't big signes be put upon town. We asked several people and nobody really couldn't tell.
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