We had a great experience at this hotel, cozy place, comfortable beds, and nice rooms, staff is very friendly in the dining room and all over, but hands down to Miri, special thanks for your kindly and professional help especially for our group that wasn't so easy.
What a beautiful hotel and great food the room are very nice and clean service here is great, the Receptionist miri is the best!
Beautiful Hotel, nice rooms, great service by front desk receptionist Miri! Highly recommended!
Good hotel, rich selection of food, great location and nice view. Would have received 5 stars if all towels and bed sheets were cleaner.
Great service. Fair prices. Good food. Quite and romantic. Recommended!!
Fabulous rooms, landscape, surroundings. Proper Israeli hotel food. There is an open pool and a spa.
Highly recommended.
Beautiful and relaxing. Great staff. Don't miss the 200 year old Olive tree garden.
Priced as a 5*, but appearance, service, maintenance, cleanliness, is as a 2*
Very convenient, for family's and business trips. Grate service and location.
Nice views. Breakfast food is varied and decent. Rooms could definitely be cleaner (dust on floors and furniture, hair in the bathroom, and dirty coffee mugs). Some improvements to the rooms could be nice, but they're comfortable. Photos on the website are of the prettier rooms, which is not what we got.
After trip update: our bank statement had an extra $30 charge (not included on our final invoice) that we emailed the hotel about. We never heard back and had to go through our bank to get that money back.
Lovely staff, beautiful rooms, gorgeous views, the breakfast is typical, but pretty decent.
האוכל מאד טעים והחדרים נחמדים. מיקום מעולה, 5 דקות הליכה מהעיר העתיקה ו10 דקות הליכה מהבית קברות. בחול המועד פסח (מתי שאני ביקרתי) הבית מלון היה מלא ביתושים חוץ מבחדרים ובחדרי אוכל.
The location is excellent.The rooms are big and comfortable.The building as well as the view are spectacular.I highly recommend it
Nice hotel with restrictions. Somewhat secluded, but quiet and beautiful view. Staff shold be more friendly and is unmotivated. Also the cleanliness left a lot to be desired.
The food is warmed up and the same for days until the end. For few guests is not cooked, the food is careless and overcooked. Not recommendable!!
This hotel is made up of several buildings that do not connect, making it confusing and difficult to navigate. Our family of 4 were given interconnecting rooms on the top floor. The elevator did not take us up to our floor so we had to walk with heavy bags up one flight of stairs. Despite this, our rooms were spacious and comfortable. We visited in winter so the pool was not operational and had turned a disgusting green color. We all enjoyed the breakfast and dinner buffet. The views from the dining room are beautiful.
The public spaces are very nice and the special atmosphere of Tzfat is well preserved here. The room was cozy and warm in a stormy weather. The breakfast was great too.
On the other hand, some facilities are not well maintained - the carpets, bath and room furniture feels old and unclean.
We also experienced unacceptable repeating fire alarms for about an hour at evening and staff wouldn't even apologise.