Near to the sea Galilee, just a short walk. In the night you can enjoy night market, food and shops.
Generally very good. Very happy here.
Superb.views over the lake.
The manager greeted me upon my arrival and it was a very nice touch INDEED that coffee/biscuits/juice laid out in the lounge area for our group! Pple remember these touches (and are willing to to forgive other things!)
Food was good. Public areas such as the lounge and terrace very good.
On the not so good side of things:
1.Reception seemed a little slow to be doing whatever it was they were doing. They could speed up and work with greater efficiency. Not everyone of course.
2. There seemed to be an issue once at the bar. Perhaps a failure in communication/language issues? It needs to be investigated perhaps so some similar does not happen again. Time: around 2000 on the 13th March some English guests ask for 2 glasses of wine lounge bar. The girl is not able to give them any wine. Either not any wine glasses or not anymore wine. It's not clear.Anyway they wait for something to happen. Maybe somebody had gone to find some wine from somewhere else?
Anyway no wine arrived. The girl also didnt male it clear why they couldn't get any wine if they wanted to take it through to restaurant. Conclusion : confusion / irritation/anger/no wine/no apology.
I dealt with these guests as they came through to restaurant and sorted out the problem and spoke to the restaurant manager here. Very very good and professional guy. They got their wine. He wanted to give this to them on the house. The correct response of course, but they would not allow this. Anyway everyone happy IN THE END, but its unfortuante we needed to get this level of initial confusion and irritation.
3. The Breakfast Staff need to be more 'on the ball'. Yeah, I know it's busy. But at one stage in the morning at breakfast on the 14th ALL 3 coffee machines had stopped working and needed maintenance. To have 1 or 2 I can understand but 3.?! This means possibly that 1 and 2 had been out of action for some time and still nobody noticed. It was a job to find anyone to make them aware of the situation.
So maybe you need to employ more staff?
Great place
Nice place to meet friends and kababayan while reminiscing what Jesus had done in this places
Very reasonably priced drinks and delicious meals