In regards to sales in the USA. I will never buy another alma again. Previously we had good luck with their lasers, but the last one we bought had a small hose break in the handpiece which destroyed the diode after only a few thousand pulses. I blew it off and had it rebuilt. However, the main reason I will never buy from this company again is how their sales staff treat you.
We just recently had a major theft, where one of our back up lasers was stolen with a bunch of other stuff when our moving trailer was stolen with it in it. Long story short, the insurance company needed a quote for replacement purposes. Got the quote and sent it in. The rep then hassled me that I had to buy it or claimed I was committing insurance fraud. Told him to quit calling and hassling the staff. Called again, I answered and the rep, James Vercammen, said ok my boss will be contacting you about this. Anyways, he ends up calling, first wants specifics on our insurance and claims I committed insurance fraud again by having them quote me for a machine. He rambled on for a minute and I told him we just aren’t going to drop that kind of money on a backup machine we rarely use. But we had been shopping around for a platform machine with some other treatments. I said I would have considered buying from Alma but you guys are so unprofessional and he cut me off with "listen here you little fuc*". At that point I hung up.
excellent service and Great product
The building is architecturally elegant with a colorful garden in front.
State of the art laser technolgy very friendly and welcoming.
Alma Lasers is a global developer, manufacturer and provider of cosmetic laser solutions and medical lasers.