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Added by Jopie, at 13 June 2016
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10 Reviews
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01 October 2017
This is a big hotel with a number of different bars and restaurants. Dena was very helpful and accommodating but the rest of the staff I encountered were a bit grumpy and miserable
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26 August 2017
Very nice hotel, comfortable and they know how to look after guests. Breakfast is great too.
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16 August 2017
Solid 3 star. Woken up by beer kegs at 8 am. Décor badly needs to be revamped. Suggestion book provided but no pen lol. Nice staff, overall okay but old.
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08 August 2017
Good food at a resonable price but lack some atmosphere in the dining room
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30 July 2017
Never stayed here. Its all about the events where the hotel in really at its best as there are low cost meeting rooms and many many activities such as regular Grow It Yourself (GIY) meetups.
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21 April 2017
Great food and accommodation
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19 April 2017
Nice and very clean place. Residents can hv access to the night club on Friday&Saturday
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14 February 2017
On a family trip to the ancestral town, O'Donovan's is reliable, comfortable, hospitable. Great loaction, close to all one wants to see. Friends and family who make more frequent visits will always stay here.
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16 October 2016
It's a fairly old fashioned hotel and badly in need of modernising. Some may say this isn't a bad thing and I'm not going to argue the point.
The staff are nice enough though I'd say most have been working here a long time and go around as if they are bored in their work showing zero enthusiasm for their work or customer care.
I ate lunch in the "family restaurant" during a meeting one day and was extremely disappointed. I choose roast beef from the carvery. The portion of beef was big which I liked but, sadly, it ended there. The mashed potatoes were more lumps than mash, how a cook or chef didn't notice this is beyond me, which suggests they simply didn't care. This opinion was enforced by the turnip puree being just as lumpy. Everything lacked seasoning. I would be surprised if any was used at all, especially in the turnips. I like to add some freshly ground black pepper and cream to mine when making them. They take a bitter vegetable and turn it into something wonderful. My meal was so bad I didn't eat it at all. Don't get me started on the gravy, which was obviously from a packet and like the aforementioned mashed potatoes and turnips was also lumpy.
I had a glass of milk with my meal, I drank most of it until I discovered a layer of pure filth halfway down the glass. I was disgusted to discover it was inside the glass which left me retching and feeling sick to my stomach when I seen it.
I complained to the waitress who, it seemed to me, didn't care at all. She spoke with someone at reception and told me I should go speak with this person to complain. I did and was surprised to discover the lady simply didn't care. She had an attitude of, I'm sorry but it was obvious she didn't care at all. Eventually after a few awkward minutes she offered me a refund, which I accepted.
I know if it were my and a customer informed me of such a terrible dining experience I would have been upset with myself and my team and gone out of my way to put it right as best I could. Especially if the customer was given as filthy glass to drink from and only discovered just how filthy it was after drinking most of the beverage.
Overall I wouldn't go back here for food even if I were offered a vast sum of money to do so.
The bar is old-fashioned but comfortable with sockets dotted around so you can plug your laptop or phone in. The staff are courteous and do their jobs though, again, I couldn't help feel as if they wanted to be somewhere else and serving me was a chore. A lot of people in the service industry feel like this, I have myself on many occasions. Most of us never let the customer see this and serve them with the smile and attention to detail they deserve when spending their hard earned money.
I can't in all good conscience recommend this place to anyone I'm afraid. There are many far better options in Clonakilty.response / report this review -
20 June 2016
Very friendly and great accommodations. .. traditional irish music in small bar was the best. Lot's of books to borrow!
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