I always bring my dog to Tom here. He is an excellent vet, very informative and compassionate. Treats my dog as a doctor would treat a human. Note there are other vets here but I stick with the same on each visit. Front desk staff friendly.
I don't doubt that the vets in this practice are skilled and experienced. But twice now I have been hit with unexpected bills. Last month my pet had a dental procedure (200eu). When I was paying and leaving, I was then asked to return one week later for a check up - I specifically asked how much it would cost and was told "free". However after the check-up I was charged 47eu for a "consultation" one which I didn't want or expect - my dog was perfectly FINE and I would not have gone back to the vet if I thought I was going to face another bill! I disputed the bill but it became embarrassing in front of a room full of pet owners, but I insisted that I was told the visit would be free and the nurse insisted on charging me. Similarly last year, my dog had some procedure, afterward I was told that they wanted to keep him for the afternoon to watch him . I said grand but then I was hit with day-kennelling fees which I had not been told about or expected. I am not a customer who likes to be hit with unexpected bills like this. But other than the vets' billing practices, I think the vets are dedicated and have their pets interests at heart. I am moving to a new vet practice now and have explained this to Nutgrove Vets. I was not offered a refund for a 47 euro consultation which I had originally told would be a free check-up. I was disappointed in that.
An AMAZING staff! Very informative and so helpful!!
One of the most technically skilled veterinary practices in Dublin. William and Tom lead a great team who all love their patients.
That dreaded day arrived when we had to say goodbye to our beautiful dog Missy at age 11 got very sick recently. The staff made Missy's last few minutes very special for us. We got to hold her in our arms while she went to heaven. The dignity and respect the staff showed my family and Missy will never ever be forgotten. Thank you guys , ur very special people with big big hearts, a credit to all animals. We got more than words can say bringing Missy to yous. ❤❤❤❤❤🐶❤
First rate care of out little furry friend!
Competent and friendly
The care and attention,and yes the love given to my beloved dog Stanley,up to the end of his life,two weeks ago today,was truly remarkable.
I would like to thank Tom and all the team,for the care and compassion,shown to Stanley,and myself when I made the decision to let him go to sleep