The staff very friendly especially the cook at breakfast very friendly and helpful. Overall the hotel is beautiful and clean and beds are comfy. I stayed in room 128 on a Friday and got a brilliant sleep. On sat night there was music and it was very loud from downstairs. I wasn't too put out because I didn't have to be up early next morning . The music finished about midnight. The other fault was the air con was broke in the room and they had an electric radiator in the room. This did annoy me as it got very cold during the night and they never said on check in.
The breakfast was beautiful and so was the bar .
Every stay here is lovely. This past trip they upgraded us to a suite with a lovely view overlooking Killarney Mountains. The hotel has the perfect balance of old world charm and modern conveniences.
A nice hotel, great location at the end of the main street. Rooms were clean and comfortable, dinner in Petrus was brilliant. Breakfast is self service with a fair selection. The only minor downsides are poor noise isolation from the corridors into the rooms. Also if you have heavy bags drop them off at the main entrance before driving into the underground car park. Lots of stairs to get back out.
Perfection in every way. Beautiful Hotel in decor and design. Treated like royalty by the staff. Able to cope with large volume of people.Rooms are large and tasteful. Meals are of high quality. In center of town
A very beautiful old world charm is feeling when entering this place. Had a great time though it was just for the night.
Beautiful building with cozy historic and modern feel at the same time. Best thing about this place is the staff. Professionals that are friendly in a memorable way. Very helpful. Enjoyed meeting Claire Claire and James. Batman earrings :)
We had a terrible arrival. No signs on where to park, nobody out front to guide you or help you with luggage. The park garage is operated by the front desk clerk so we had to wait for her to see us on camera to lift the gate. No electronic card so really anyone can come and go from garage because I doubt she remembers every car. After parking, the lift took us and All our luggage to some stairs. No signs on where to go. We pressed a button for assistance and someone came to help us. The only nice experience so far in this hotel has been Billy who helped us with the luggage and gave us suggestions for dinner. We arrived at 9pm. Most restaurants in this town close at 10pm. If you drive to this hotel, there's no way to figure out parking or how to reach the front desk.
The service was great and the general air in to hotel was lovely, the spa was fantastic and offered a 30 minute aromatic back massage for €55 which was great for a small treat.
The breakfast was consistent in what was offered but had good verity none the less.
Overall this hotel is great if you want to spend a little extra and is very central as well which made a huge difference.
There are even romantic offers such as chocolate strawberries and truffles with a bottle of Prosecco.
Perfect location for Killarney. Close to pubs and shops. Free parking
Great location near the town center and a beautiful facility, but the rooms transfer sound pretty easily. Other than that, everything was great!
Good food. Nice and helpful staff
Absolutely beautiful! The hotel rooms were luxurious, staff was professional and courteous, and the spa was breathtaking! Considering the location and royalty treatment, the prices were quite reasonable. I would highly recommend a visit. Scenery and walking trails are just idyllic.