Ordered a Large flower arrangement worth over €60 - when it was delivered it was smaller than the standard arrangement. I phoned to question this and after I sent them a picture through email as proof they agreed to refund me €25. When I checked my bank they had taken €25 out instead of reimbursing me - eventually got refunded in full
Recipient absolutely delighted with her boquet. Excellent quality and prompt and excellent customer service.
I use Go Dutch regularly as a lot of my family live in Galway. Apart from the beautiful flowers I love how responsive they are. I find other companies simply do not get back to you. Go Dutch reply asap and always accomodate last minute orders too!
I don't even bother going to any other site now for flower deliveries.
Excellent Customer Service & beautiful flowers.
Order flowers for my friend in Connemara, for delivery the same day. I did this online but when I received my confirmation email, I realised I had entered the address in wrong, so I rang up customer care. The phone was answered promptly, they were more than happy to help and changed the address for me. The bouquet was delivered in the afternoon, to a very happy friend who loved her flowers!!!
Go Dutch should be your go to place to send your affection and message to your loved ones. I really looove the flowers you prepare for my aunt's birthday and an upgrade with extra balloon!!! A massive thank you for making my aunt happy. Will definitely order from here again. xxx
I don't even want to give one star! So annoyed with these florists and not the first time. I received a Mothers Day bouquet which was full of greenery including daffodil stalks, one white Lily which was brown, 2 of the 3 daffodils dead, 2 freesias both with dead sections, 3 Irisis half dead, carnation heads broken! All these covered up with all the greenery while I accepted my delivery! I have phoned GoDutch flowers, all I get is answer machine, left a message, I have written 2 emails - no reply. Scandalous way to treat customers.
I ordered few flowers during Christmas time for my relatives and all of them were so happy with the flowers they got. Personally, I will repeat next year not just because the quality, also they did exactly what I said and my own table arrangement was a completely success. They have fresh flowers and fresh style (creative and genuine). Definitely, they are a florist with difference.
Got screwed by these guys years ago! Ordered flowers for delivery through Yes Flowers via Interflora to my girlfriend in Spain. Called her on Valentines to learn that she hadn't received anything called down to the shop the following day and was told that the delivery guy on the other end could not find address. I wrote to her regularly using the address I had given them with no problems. Was told that they would try again that day she didn't get flowers that day either. I asked for a refund and was told id only get half back because of expenses. Was taking them to the small claims court but had to leave it in the end because I couldn't sleep at night with the injustice of it all. In the end i called Interflora, I had the order number from something they had given me in the shop I asked them to read out the address they were given by Yes Flowers wrong address!. Hundred euro down the drain, never got it back was told that i was naive to expect my money back and that that isn't how the business world works. So patronising!
Ordered an arrangement worth €70. When it arrived the bulk of the arrangement was filler with flower numbers nowhere close to what I had expected for that amount. Also, nearly half of the flowers were badly damaged or broken. We had no reason not to complain. A second arrangement was sent out with chocolate which was nice but the smell of the water in the bouquet was rotten and we had to throw it all away. Thanks?? Money better spent on a night out next time.
Very disappointed with what was sent. I ordered a large basket of flowers with chocolates. Chocolates never turned up and the basket of flowers was very poorly put together and less than half the size I paid for.
Very disappointing, not recommended at all!