Dooley Car Rentals

Location :

42 Westland Row Westland Row, Dublin 2, D02 YR86
Added by Jopie, at 18 June 2013

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• Anonymous

  22 October 2017

  Took over a half hour to get our brought to our rental. Other rental cars came by 3 to 4 Times before they did. My advice go through any rental besides them. The car was defective they locks didn’t work and they sent me the car with 1/5 of the tank empty. Get another rental!

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• Anonymous

  16 October 2017

  Hired car in August (2017). No problems what so ever. We were a bit dubious not knowing the company. Staff very helpful and car in good condition. Shuttle to & from airport. We had problems with better known rental firms in England. We are Australian seniors.

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• Anonymous

  02 October 2017

  All fake messages I reckon a complete rip off not nice people 3 times the price when got there all old comments have vanished???

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• Anonymous

  09 September 2017

  Good experience. No extra fees upon pickup (except tank of gas which was refunded when I returned it full). Process was easy. Definitely recommend.

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• Anonymous

  05 January 2017

  A nice start to our Holiday a warm welcome, my husband and I where very happy.

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• Anonymous

  01 January 2017

  Would use again process was easy and stress free, also the offer you had on which I used was very impressed

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• Anonymous

  01 January 2017

  Best price around was cheap the quality of the car was excellent, I would say they are the best in the airport from past experience.

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• Anonymous

  31 December 2014

  The car rental itself is a regular business, however, once we settled the payment, we inspected the car (which had more than 106.000 kilometres) and there were about 4-5 (!) dents not listed. If I hadn't remarked those, we probably would have had to pay for it. Furthermore, when we drove the car away, we had to realize that there was no water for the windscreen. Until we found a gas station, we had to drive very carefully as the dirty windscreen and a low sun made it pretty much impossible to anticipate possible dangers. Absolutely negligent for an "Irish family business".
  
  Two more remarks: First, don't book with them right away, but through a third-party-provider, it will reduce hidden fees and insurance payment.
  
  Second, if you return the tank half-empty, it is "considered empty" (which I consider as a scam, to be frank) so make sure you either use the full tank or bring it back refilled.
  
  Not such a nice experience, disappointing.

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• Anonymous

  25 June 2013

  Was a very regular user of their services, until they tried to seriously overcharge me for a hire from T2 Dublin in May 2013. I'd a printed quote they'd emailed for a hire, but on arrival they stated it must have been in error. A week earlier I'd a separate quote/hire that I used without issue, at the same place! So I was basically left stuck that day at their desks after a long flight, being told to pay about 90% more than my printed quote.
  Even if there was some mistake on their systems, they didn't care at Dublin or else when I called their head offices at Limerick.
  They didn't even offer to come close to their quote, I now believe because they had me as a very captive/ stranded customer.
  I instead went over to terminal 1 where a major car hire company actually matched Dooleys quote.
  
  I am still astonished that Dooleys 1) tried to pull this at all and 2) they tried it on a long standing frequent customer. Didn't get any form of an apology and found that consumer rights here are very grey.
  
  Simply a dissapointment

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