Name: Central Revenue Information Office
Address: Cathedral St, Northside, Dublin 1, D01 EF86, Ireland, IE
Telephone: +353 1 738 3636

Central Revenue Information Office is an accounting, located at Cathedral St, Northside, Dublin 1, D01 EF86, Ireland. They can be contacted via phone at +353 1 738 3636, visit their website www.revenue.ie for more detailed information.

Location :

Cathedral St, Northside, Dublin 1, D01 EF86

Contacts :

Added by Jopie, at 26 August 2016

Monday 8:30 AM – 4:00 PM
Tuesday 8:30 AM – 4:00 PM
Wednesday 8:30 AM – 4:00 PM
Thursday 8:30 AM – 4:00 PM
Friday 8:30 AM – 4:00 PM
Saturday Closed
Sunday Closed

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Ann OBrien

14 July 2020

I have wasted 5 hours of my life trying to sign into my own account over 2 days, then I decided to re register before the stress killed me, which was an ever crazier experience, so I enter all my correct details & it asks do you want your password to be sent by text, email or by post so because I live in the modern world I clicked text & continued giving all my identification details gets to the end & it says temporary password sent by post it will take up to 5 days 😳 so I thought maybe I did something wrong so I tried again & again & and again only to end with the same result 😩 there's no complaints email or phone number just a load of rubbish which a person needs a degree to get through it. On there answering machine when people phone it says register with MyAccount to get a quick an easy access 🤯 absolute rubbish website. Then I wasted all my phone credit trying to sort it & once it ran out I never got a call back.
Dariusz Biskupski

01 February 2020

This office hasn't changed since 2010 at all. I called them numerous times and no-one seemed to help be interested in helping me in relation to my specific tax situation. I got answers that its my responsibility to fill out tax forms correctly, but how to do in the first place they were very far from helping me. MyAccount enquiry takes close to 25 working days to respond - communication as with a probe in Pluto. Ticketing system that is taking away hours from people life? Is it worth spending whole day in the queue? Mobile app showing queue progress could save a lot of time for people. No feedback system - how are you going to improve? I wished I could pass them my ideas to fix good bit of these issues - they have no interest unfortunately.
Paddy Murphy

10 December 2019

No joke.

I've been trying to register as a sole trader with the Revenue for the past 6 months, and they still can't get my paper work correct.

I have literally told them how to do it.

They are completely incompitent.

Poxy Government, absolute waste of space.
Janice Boylan

26 March 2019

I spoke with a lovely girl called Amy today. She was helpful, kind and efficient. She got my issue sorted in a few moments but even when I was waiting for mere seconds she reassured me that she would have it sorted in no time. I hadn't a complete understanding of what I even needed to say to revenue to resolve my issue. However as soon as I explained it to Amy she was immediately able to help me. I thank you and told her I would write a nice review about my experience and I turned to my own work colleagues and told then that I appreciated helpful people that they calmed me. Amy was very helpful and is a credit to the revenue office. I hope she gets to see this. Thank you Amy :)
Suzy Hennessy

14 March 2019

I was there before 3 days ago, and a gentleman (with gloves on his hands) was soooo nice , fast and very helpful at the reception. Everything was going so smooth and easy with his help. And a two ladys who were also with him ( downstairs) helpful , fast and accurate with informations and service. Thanks guys.. you really do your job great!!! Thumbs up!!
Nevin Chan

09 March 2019

Rude and Useless staff. They don't listen to your questions, they only answer something nonse to you. Better to make a call to the call centre if you have any enquiries, they are much more professional and patient with people.
Alesia

06 March 2019

The officer was Very helpful and friendly helping out and explaining all nuances, and I’ve been there at least twice.. Lived in other 2 countries before, and tax help wasn’t even closely that well setup.
Kirsty O'Connor

06 February 2019

If I could give none I would.. employees should be vetted with the experience I’ve had with them
Waqar Ul Hassan

18 January 2019

John (wears reading glasses) dealt with me on Jan 16, 2019 at 16:00 hrs. He was a real gentleman. I wasn’t well aware of how Irish tax works. He took the time and gave me answers with a very good explanation. 7 star for his customer service. Although office was very busy and I was 47 in queue.
David Diaz

06 October 2018

Do it yourself is the favorite answer. Two times and no more..
Cathal Prendergast

17 May 2018

Hugely helpful phone line. A very friendly staff member clearly and efficiently informed me how to change my tax credits on the E-form 12.
Miro Polish

15 March 2018

So we all need to visit the tax office some or other time. Grab a ticket on the way in. Have a seat and wait for your number to be called. They are able to handle a large amount of visitors and the wait was not as long as i expected. Super friendly staff will explain to you what you need to do and how. Was a world class experience. Well done folks at the revenue offices. It is preferred that you complete as much info online so that all your details can be pulled up speedily and that there is transparency.
Jonathon Farrell

17 October 2017

The most rude unhelpful people you will ever deal with..very unprofessional. They also look and dress like their at home relaxed on the couch..
David Walsh

29 July 2017

Very helpful staff.
Quite friendly too
Marin Tokic

27 June 2017

Went online to check phone number for personal tax, after waiting for 10 mins for somebody to answer they say it is the wrong number (put online the write number ). They transfer me to a different number where I waited another 5-10 min when I was out of credit on my phone. Worst experience ever with any gouvernement related office. Never again!!! At least you can say that the phone is charged like a fckn lottery. Disgusting!!
Vanessa Viana

02 June 2017

Helpful staff, some services can be sorted at the computers provided or filling in forms at the ground floor.
Gabor Sipkoi

14 May 2017

Place to get information and resolve issues related to revenue. In general the staff is keen to resolve problems quickly. It's a good idea to arrive early before opening because it's less crowded and you have greater chance to finish your business quickly. Opens at 8:30am
MrSHEd AkRAM

09 May 2017

Good
DARIA STEFANIK

22 March 2017

Every time somebody from this office helped me :) Thank you:)
Laura Malakauskaite

07 November 2016

Currently on the phone to revenue, waiting over 20 mins, no answer. Trying to claim my tax credits back has been more complicated than it should be. Had to go through a ridiculous and tedious process of registering online and waiting over a month for a letter with a password so I can log in online. Very frustrating and can't even call to inquire because calling hours are closed.
Joseph Kiss

23 October 2016

The workers do their job excellently. 5 Stars
Opening Hours.If someone working 8-4 to how to settle of tax matters.1 Star
Naz Souza

14 October 2016

Trying to claim my tax credits back has been more complicated than it should be. Tried handing in a 12a form and was told they no longer take them so had to go through a ridiculous and tedious process of registering online and waiting a week for someone to call me to say they're sending out a letter with a password so I can log in online. Now another week later and still haven't received the letter with the password. Very frustrating and can't even call to inquire because calling hours are closed. Not happy whatsoever, very annoying.
EK Pro2

02 September 2016

Very competent people - You have to take a ticket and queue but it worth to wait for highly valuable information.