Went in for a consultation,was recommended urine test for my cat but the vet said i will have to come with urine samples as she couldn't take it at the time, i was charged upfront for 2 different urine test ,brought in the urine samples in the next days and rang for results,I was told all ok ,i was happy and relieved 2 weeks later I emailed for a dif issue and I have asked them to send over also the results of urine tests ,only to find out that the second urine test that i paid upfront for was never performed and that a second vet from the same clinic is saying that results are not in order and that they want to perform more tests,i was told different vet-different reading ?/????????????
Unfortunately as per my experience posted on cara Facebook website Having been a long-term client of 6 years, with regard to previous reviewer concerning herself and her elderly dog turned away for emergency treatment and her been a long-term client, just shows how compassionate cara are really NOT. I Too was left apalled and sickened by the way I and my pet was treated in cara.
Very poor rating for emergency care witheld from known long term patient, an elderly terminally ill dog
Super nice, helpful and fast staff. Doctors are very caring aswell, talking time to look after each and every animal and pet. We have a cat, so we are regulars there and see a lot of animals brought in. Once even a turtle, which was found in Phoenix park and it was taken in no problem.
Nice and friendly staff,very good service.
All the staff in Cara are brilliant. They are very helpful and understand that our pets mean the world to us. My dog has had a few things wrong with her, she can be a difficult patient and I have always felt she is very well looked after. If I have any worries about her health I can always call them and if the reception staff can't help (thought they usually can) they will always ask the advice of a vet. During consultations the vets go through everything with you and never rush an appointment so you have plenty of time to discuss any concerns. The aftercare service and post-illness/post-surgery check ups are by far the best I've come across in any health care clinic. I wish GPs were more like the vets in Cara! I highly recommend registering with Cara Veterinary Group so that your pets will get great health care.