Name: Abbey Travel
Address: 43/45 Middle Abbey Street, North City, Dublin 1, Ireland, IE
Telephone: +353 1 804 7100

Abbey Travel is a travel agency, located at 43/45 Middle Abbey Street, North City, Dublin 1, Ireland. They can be contacted via phone at +353 1 804 7100, visit their website www.abbeytravel.ie for more detailed information.

Location :

43/45 Middle Abbey Street, North City, Dublin 1

Contacts :

Added by Jopie, at 23 March 2016

Monday 9:00 AM – 5:30 PM
Tuesday 9:00 AM – 5:30 PM
Wednesday 9:00 AM – 5:30 PM
Thursday 9:00 AM – 5:30 PM
Friday 9:00 AM – 5:30 PM
Saturday 10:00 AM – 2:00 PM
Sunday Closed

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Alan I Neill

04 November 2017

Brilliant company!
Oksana Vinkarklina

27 October 2017

Irish travel company in city centre.
Laurence DUNNE

31 August 2017

Great service. Walked in,sat with very good customer service girl (Linda.)walked out 10 minutes later with the holiday we wanted at a very good price. .!!
Sean Coyle

09 August 2017

Booked a Trip to Rome with Abbey Travel and they were very helpful.
Mary Ryan

19 May 2017

I booked a holiday with Abbey travel for myself and 3 kids to Eurodisney. It was planned with my friends who were flying from the Cork airport, all booked together with Abbey Travel. After paying a €900 deposit , Abbey Travel changed the flights from the Cork airport by 2 days which would have resulted in me been in Paris for 2 days with the 3 kids on my own. When I tried to add my Husband to our flight, that was okay but he would have to stay in a different room. What was planned to be a great holiday and surprise for the kids has turned out to be a disaster with a result of us losing the deposit. To change the flights approx €500 or add my husband to stay in a different hotel approx €700. They were also very unhelpful and dismissive

Response from Abbey Travel:

Hi Mary
Unfortunately Aer Lingus (not Abbey Travel) cancelled the flight your friends were on from Cork and they were unwilling to amend your flight for free as it was from Dublin and had not been affected. We could not accommodate your husband in the same room as yourself and the 3 kids as the maximum capacity of the rooms in Disney hotels is 4 people.
Our agent did explain all the options available to you and she gave you a direct email address for you to communicate further with her. We are sorry to hear that you think she was unhelpful, but the situation really is out of Abbey Travel’s control as it has been caused by the Aer Lingus flight cancellation and as we said above they are unwilling to change your flight for free.
regards
Abbey Travel

Response to Abbey Travel Below:

In response to your reply , and to have the record straight, I did not receive an email address, only a complaints email address (generic) when I requested it. No one rang me from Abbey Travel, I contacted Abbey Travel.

Abbey Travel offer a service, in this case flying 3 families to Paris, I booked on the condition that I was in Paris with the other two families at the same time. Abbey Travel accepted this but have not delivered, they have changed two families but not mine. None of the three booked with Aerlingus we booked with Abbey Travel.
Donna Henry

31 March 2016

Great for Disney Bookings - recommended best hotels to stay with Young Kids
Very quick to get information and prices.
Staff followed up straight away
very efficient
Shane J. McEntee

30 March 2016

Great deals on Disneyland Paris! :) Will book again!