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About

Samsung Service Center - Pontianak is a point of interest, located at Jl. Jendral Urip No.1, Tengah, Kec. Pontianak Kota, Kota Pontianak, Kalimantan Barat 78243, Indonesia. They can be contacted via phone at +62 800 1128888, visit their website www.samsung.com for more detailed information.

Location :
Jl. Jendral Urip No.1, Tengah, Kec. Pontianak Kota, Kota Pontianak, Kalimantan Barat 78243
Added by Jopie, at 13 November 2015

Opening Hours

  • Monday 8:30 AM – 5:00 PM
  • Tuesday 8:30 AM – 5:00 PM
  • Wednesday 8:30 AM – 5:00 PM
  • Thursday 8:30 AM – 5:00 PM
  • Friday 8:30 AM – 5:00 PM
  • Saturday 8:30 AM – 3:30 PM
  • Sunday Closed

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32 Reviews

  • William Sandy
    15 October 2020

    They promised to come and fix my fridge on Wednesday the week after they came and checked it at my house. On the promised day, no confirmation whatsoever so I decided to call them. They said they will come the next Monday. Imagine if I did not call them! Super disappointed! They attitude devalues and hurts Samsung's brand

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  • Vinny Alvionit
    30 September 2020

    Bad service, not professional

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  • Hariandi Djie
    30 September 2020

    Very disappointed

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  • Rommy Yang
    11 September 2020

    The customer service is excellent here

    Waiting number is given through a touch screen console. Out of 8 booth, only 5 booth active, and despite being seated on the chair in front of the booth, you will be ignored (Note: i arrived here at 3:10). As of writing this, i have been ignored for 15 minutes straight.

    And, they’ll skip your numbers too, apparently. The purpose of sitting in the front of the booth is second to none.

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  • D
    30 May 2020

    Disappointed

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  • Herrys Urep
    10 March 2020

    customer services are too slow

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  • Muflih Abdul Hamid Ahmad
    03 January 2020

    Good

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  • Bong Kim Sin
    12 December 2019

    Service center samsung

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  • Jufihiro Ophelia
    24 April 2019

    Fix your Samsung devices here. Every spare parts here is original. Guarantee.

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  • Wiry Andy
    30 July 2018

    Very crowded.

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  • John M Alsim
    29 April 2018

    Have a long line to served..

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  • Wawan -
    22 April 2018

    They didnt services us with smile

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  • Deni Eko Budi Prasetyo
    13 March 2018

    Good service

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  • Herman Peter
    03 March 2018

    Good services

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  • Lius Khiun
    27 November 2017

    Tidak pernah mau angkat telponcopot aja telpon kantornya

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  • Hen Dri
    23 May 2017

    Kecewa bangat am kualitas hp samsung j7 prime bru, beli baru, baru pakai 5hari udh muncul garis hitam n mesti bawah msuk garansi n katanya mw tunggh 1minggu bru bisa ambil hp nya. Padahal dri dulu saya udh pakai hp samsung gak pernh ad kendala apa" knpa versi samsung j7 ini kualitas nya membuat aq sngat kecewa.

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  • Imam Keyrillio
    18 May 2017

    Exellent service

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  • Imam Zainul Kamal
    18 May 2017

    Exellent service

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  • Suciwati New
    22 April 2017

    Luar biasa ketulusan membantu dari samsung service center pontianak.. Saya sudah ke samsung service center di kota lain tapi tidak ada yg menyerupai ketulusan di samsung service center pontianak yang sangat memahami kebutuhan customer dan mau memberikan yang terbaik buat customer. Sekali lagi terima kasih buat mbak Riris dan teman2 Yang sudah sangat peduli dan tanggap atas kebutuhan saya.
    HP saya rusak layar dan ada bagian dalam jamur krn mgkn pernah kena air. Beruntung saat HP rusak saya ada di pontianak namun krn keterbatasan waktu saya di pontianak akhirnya tidak jadi perbaiki di pontianak dan saya bawa ke samsung serv center di kota lain (jakarta,balikpapan) tapi smuanya tidak terlihat ada niat membantu saya utk mendapatkan kembali data saya. Akhirnya saya ada kesempatan ke samsung service pontianak dan saya dibantu kembali.
    Terima kasih mbak Riris, Jijah dan teman2.
    Terima kasih untuk ketulusan kalian membantu.

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  • Windy Yanto
    13 April 2017

    Crowded service center, you must be patient to queue there.

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  • Putri Elvananda Silalahi
    22 March 2017

    Mau tanya dong? Samsung center ada jual kelengkapan hp gak ya? Ex: batrai note 1 gitu ada gak ya?

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  • Andru Alexander
    19 March 2017

    Service center for all samsung products

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  • Bambang Budhianto
    23 February 2017

    Ngga pake lama, jgn datang hari sabtu antrian nya panjang

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  • Suparman Sie
    18 January 2017

    Pelayanan jelek

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  • A'a Lim
    27 November 2016

    Samsung ex korea bisa gak ya service disini?

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  • Ariyanto Guan
    29 July 2016

    Our Pontianak Samsung Branch

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  • Indah Permatasari
    26 July 2016

    this is good place for solving any problem ur samsung smartphone

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  • Windaru Pamungkas
    31 May 2016

    Klaim garansi selalu memuaskan, untuk service kadang biayanya overprice. Overall bagus.

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  • Ratna Devi Subandi
    31 May 2016

    Petugas perbaikan unit hari ini satu org dan ini baru antrian 10, saya antrian 21
    Pada kmn sih petugas yg lain,lebih bnyk donk petugas di front office ny jgn hny kursi kosong aja, nyebelin dan bikin bete pokok ny pelayanan ny

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  • Meniko Taxi Pontianak
    10 March 2016

    No comment , tempat service samsung di pontianak

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  • Ade Jason
    01 March 2016

    Kesing samsung lipat E1195 ada gak ya di sini..??

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  • William Yonathan
    20 November 2015

    Antriannya sangat panjang dan lama.

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